Vast difference in customer service between card issuers

[Gregory1776]

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@Cblough93 wrote:

Wanted to update on chases customer service 

Update:

I made my first payment with chase and it posted the next business day. Not only that,  but it also affected my available credit the next business day as well. Very impressed!

The fact that it was my first ever payment. Makes it double impressive. And add in that today is a federal holiday and the payment still posted today makes it even more impressive.

capital one put a 10 business day hold on my first payment, chase said hold my beer!

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Hey I want to encourage you to cut up and close the credit one card or whatever. 
you have a chase card. Use that to keep growing. And Capital one
those banks are use it, and close it ASAP IMHO. I wouldn't leave it open for a day longer. 

shortterm hit that will matter verrry little. (Credit utl, etc.)

[Gregory1776]

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@ElvisCaprice wrote:

If you want to get something serious done with U.S. Bank, make the first call to their CSR, keep it brief.  Wait for the customer service email then complain.  That will elevate your needs and within a few days you will get a call from someone who can get things done.

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I'll use your tip!