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Many times I got an automatic CLI with Discover for me.
I had a few lates (never 30) so I was ratejacked. I also had a BT on that account too. From their standpoint, I felt like the CLI did more to protect their high interest purchase rate on me, so it made financial sense for them to do it. If I then added to my purchases, they made more money off high interest, if I BT'd more, I had to pay more money before I could pay down my high interest purchases. Either way, they won financially.
Every time I got a Discover CLI, I had at least 75%-95% util on it. It seemed they could sense that they were making good money off of me, and again that data would support this being a profitable mild risk.
Before the CLI I also set up for automatic minimum payments, which probably added to their sense of security that I would be a steady income stream for them while barely paying down my balance.
Now I have BTd all that debt to BofA 0% until June, and PIF Discover every month because of the ratejack. Of course I don't use BofA for anything else so I don't fall for the BT trap of not being able to pay purchases first. I asked Discover for a rate lower, and they granted some of it. In a month or so I will ask again. After months of barely using the card, I am getting really good BT offers on it. I hope they are around in June so I can BT away from BofA whatever I haven't paid off.
On the other hand, this summer my WAMU DECREASED my CL for no apparent reason. This caused a big drop in my FICO score.
When WAMU was almost belly-up this fall, it seemed to make sense. I felt this was a defensive measure because of all the money they were losing in the mortgage market, and I had 3 lates on the account (but never 30 days.) It was odd that it took over 6 months after the last late to decrease my credit limit - so I figured there were other factors in play - and that factor was probably WAMU's credit crisis.
It will be interesting what happens when Chase sorts this all out. Now Chase owns my car, my home, and 2 of my credit cards.
If you ask Chase it is usually hard.
If you ask Amex or Juniper it is usually soft.
MY CU pulls a hard
HTSU reported that she got auto cli on Penfed on 6 month mark. My 6 month mark is in a few day. Customer initiated CLI requests are hard pull.
Do not have NFCU, do not know.