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What the heck is going on with Synchrony?

Anonymous
Not applicable

What the heck is going on with Synchrony?

Anyone have a clue why all these frozen accounts are happening?

875 REPLIES 875
Anonymous
Not applicable

Re: What the heck is going on with Synchrony?

I wish I knew why; this is crazy.

Anonymous
Not applicable

Re: What the heck is going on with Synchrony?


@Anonymous wrote:

I wish I knew why; this is crazy.


Same here! I have checked my accounts twice this evening.

Creditplz
Valued Contributor

Re: What the heck is going on with Synchrony?

I have no clue, but my accounts have been in "review" for about 2 weeks now.. When they say review it normally means 4506-T from what the rep told me. Also once one account is under review, every account is under review under your SSN, the number to call for Synchrony 4506-T is 800-420-5598.
Anonymous
Not applicable

Re: What the heck is going on with Synchrony?


@Creditplz wrote:
I have no clue, but my accounts have been in "review" for about 2 weeks now.. When they say review it normally means 4506-T from what the rep told me. Also once one account is under review, every account is under review under your SSN, the number to call for Synchrony 4506-T is 800-420-5598.

So are you able to access your accounts at all?

Creditplz
Valued Contributor

Re: What the heck is going on with Synchrony?

Message contains an image

image.pngNo but I'm assuming everyone locked out of their accounts is getting this message?? Smiley Sad

Anonymous
Not applicable

Re: What the heck is going on with Synchrony?

OMG! So very sorry...

Anonymous
Not applicable

Re: What the heck is going on with Synchrony?

Too much exposure the problem? IDK...speculating here. Smiley Frustrated

Anonymous
Not applicable

Re: What the heck is going on with Synchrony?


@Creditplz wrote:
I have no clue, but my accounts have been in "review" for about 2 weeks now.. When they say review it normally means 4506-T from what the rep told me. Also once one account is under review, every account is under review under your SSN, the number to call for Synchrony 4506-T is 800-420-5598.

Thanks for the info Creditplz. If I'm not mistaken, I believe you were the first to report this was happening with Synchrony. If everyone else that this happened to today has to provide a 4506-T, it makes me wonder why all of the sudden they're requesting income verification from so many people. Maybe they recently started using a new 3rd party for income verification and the income isn't matching what was reported?

ohreally7654
Established Contributor

Re: What the heck is going on with Synchrony?

I'm so sorry this is happening to so many on here. I would love to know what is happening in the synchrony EO right now Smiley Mad

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