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Why did I get screwed on Citi DC and how do I fix it

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Anonymous
Not applicable

Why did I get screwed on Citi DC and how do I fix it

I have a good credit score (808 TU, 788 EF, 781 FICO8) I have a solid income, no degretory marks on my report, and other high limit cards (two different 30k+ Chase cards, others in the 10-20k range). I have a total of over 250k in credit avaialabe to me. I don't cary a balance, and I have only applied for maybe 2 cards in the last year, maybe another 2 in the previous year (typically do it once every 6 months or so).

 

Anyways, my most recent card is a citi double cash and I was only approved for $500. I love the 2% cash back, but it is a VERY low limit. It works fine for small purchases, but it is worthless for paying bills etc. I have tried their automated process to raise my limit but have been denied because the account is too new. 

 

Is there any ways to get around this? With some companies I have succeeded in opening a new card, the closing it and rolling the line of credit to an existing card (worked great to 10x my chase amazon card from 3k to 30). Citi has told me they don't allow this.

 

Is there a human I can talk to that can actually look at my vitals (credit score, income, debet, etc) and give me an increase. Even just $1,500 would be great, I could always pay it multiple times per month if I needed the extra space. 

Message 1 of 22
21 REPLIES 21
TheBoondocks
Established Contributor

Re: Why did I get screwed on Citi DC and how do I fix it

Bro, just call them and wait still cause the card is still new and I don't even understand why they gave you a $500 limit either, that makes no sense on their part.

Message 2 of 22
Anonymous
Not applicable

Re: Why did I get screwed on Citi DC and how do I fix it

Did you ever burn Citi in the past or anything?

 

You could email the CEO to get a call back from the EO to speak with someone above CS level about your situation and see what they recommend.

 

One option would be to burn an EQ HP and ask for your limit to be increased.  In doing so you may be able to bump it up to a more comfortable level.

Message 3 of 22
Meanmchine
Super Contributor

Re: Why did I get screwed on Citi DC and how do I fix it

Are those high limit cards yours or are you just an AU on them?

This is konfuzing

>3/2016 EX 644 CK-TU 642 CK-EQ 660 WalMart- 671.
>7/2025 All 3 reports 830 - 845(F8) F9s = all 850 but my app finger is still twitching
Message 4 of 22
Anonymous
Not applicable

Re: Why did I get screwed on Citi DC and how do I fix it

OP already burned a HP to ge tthe card, woud a second HP look reveal anything different?

 

I think it's definitely worth it to call them once you get your card, and aks the reason.

Message 5 of 22
Anonymous
Not applicable

Re: Why did I get screwed on Citi DC and how do I fix it

Best of luck to you. Let us know how it goes. 

Message 6 of 22
GeorgiaBulldog
Regular Contributor

Re: Why did I get screwed on Citi DC and how do I fix it


@Anonymous wrote:

OP already burned a HP to ge tthe card, woud a second HP look reveal anything different?

 

I think it's definitely worth it to call them once you get your card, and aks the reason.


You'd think a second hp wouldn't make a difference, but a lot of folks (including myself) took a second hard pull shortly after DC approval with good results. I went from 3600 to 8400 with an hp. That was in 2016, though. Recent DPs of this working would be worth looking for before pulling the trigger on an HP cli request.

Favorite cards: AMEX Morgan Stanley Platinum | BofA Alaska | Chase Hyatt | Citi AA Executive | FNBO Amtrak
Message 7 of 22
Anonymous
Not applicable

Re: Why did I get screwed on Citi DC and how do I fix it


@AnonymousOP already burned a HP to ge tthe card, woud a second HP look reveal anything different?

 


No, it's not that a second HP reveals anything different compared to the original HP.  The purpose of a HP in general is to make note that someone applied for credit or in this case additional credit.  By giving them a second HP, Citi is much more giving in terms of a CLI.  

 

There are people on this forum that have had a $8k-$10k Citi DC card and were given $3k-$5k SP CLIs.  Upon allowing Citi to take a HP, many of these people were able to get their limits increased to $25k-$30k in one shot, something that with just SP CLIs would likely have taken many smaller CLIs and perhaps years to achieve. 

Message 8 of 22
Anonymous
Not applicable

Re: Why did I get screwed on Citi DC and how do I fix it

Sorry for the slow reply, late night at work yesterday :/

 

"Did you ever burn Citi in the past or anything?"

I did cancel an Citi American Airlines card after holding it for 1 year. I signed up for the miles, then got a dog and couldn't use them as easily and decided it wasn't worth the next year's fee.

 

I hadn't heard about the emailing the CEO trick. I have does that with T-Moble before with great success, so it might be worth a shot.

 

"Are those high limit cards yours or are you just an AU on them?"

I am either the only or the primary cardholder on multiple 30k+ limit cards. I am an AU on my parents credit card from a long time ago, and this probobly contributes 50-100k to my total, but I have well over 150k of credit where I am primary.

 

I have called and tried chatting with them online. In all cases they are friendly and happy to run the query for a credit increase, but it gets imediatly denied. When I read the explanation it is b/c the account is less than 6 months old. I know I should just suck it up and try again in 6 months, but it really makes the card worthless in the mean time. #firstworldproblem

 

 

Thanks All!

Message 9 of 22
trant3
Established Contributor

Re: Why did I get screwed on Citi DC and how do I fix it

Wait 90 days then request an increase, which will be a SP at that time. If you have $250k in credit why sweat this?

Amex Bonvoy Brilliant $5k, Expedia OneKey $30k, Fidelity $23.5k, FNBO $15k, Universal Studios Visa $15k, G-Bank $15k, Mesa Homeowners Visa $20k, FourLeaf FCU $35k, US Bank Cash+ 15k, US Bank Alt. Reserve $16k, Affinity FCU $10k, Sofi $15k, Venmo Visa $15k, AAA $11.9k, Apple $8.5k, Citi Custom Cash $19k, Citi Double Cash $16k, Citizens Bank Cash Plus $11k, Chase Amazon $3k, Chase Flex $13.6k, Chase IHG $1k, AMEX Hilton Aspire $18k, Chase Freedom $41.5k, NFCU Plat $50k, NFCU Flagship $30k, Discover IT $36.5k, Discover Miles $20k, BECU Visa $40k, Wells Fargo Active $11.3k, PenFed Promise $15k, PenFed Gold $20k, BoA AmeriCard $14k, BoA Cash $14k, Citi SYWM $1k
Message 10 of 22
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