cap1 vs. chase and amex CS

afbar1114 · ‎01-21-2012

When upon approval for my chase and amex cards I called customer service to ask questions. it seems to me when i call chase and amex the reps tell you what state they are calling from off the bat and i can understand them. cap1 doesnt say where they are from and i can barley understand them...

AMEX PRG; AMEX EveryDay $14,800; Freedom $6k; Sapphire $7k; IHG Select $5k; Discover $2,400; BofA Better Balance $9,100; Bank Americard $5,900; Citi DC $2,700; Citi Diamond $2,500; BestBuy $20,000; Amazon Prime $5k, United Club $15,000; Home Depot $20,000; Barclays $7,500

Total Credit Limits: $122,650

elpo9 · ‎01-21-2012

I'm fortunate enough to have never carried a crap1 ...but I agree, Chase and AMEX reps are fantastic! From my experience, they're easy to understand, friendly, well-trained, and work hard to solve my problem.

Starting Score: 608 (2015) ~~702 (2012), 653 (2011)~~
Current Score: ~~685~~ ~~699 8/6/11~~ ~~717 8/30/11~~ ~~712 12/6/11~~ ~~714 across the board 1/12/12~~ 685 EX FICO 3/1/14
2018 Goal Score: 715

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Creditaddict · ‎01-21-2012

@afbar1114 wrote:
When upon approval for my chase and amex cards I called customer service to ask questions. it seems to me when i call chase and amex the reps tell you what state they are calling from off the bat and i can understand them. cap1 doesnt say where they are from and i can barley understand them...

Capital One is for sure out of states unless you ask for Manager and then I think it bounces to states.

Amex is usually Arizona

not sure Chase but in states for most things I believe.

Anonymous · ‎01-22-2012

Never had a Cap 1 either, but so far I've had good experiences with US Bank, Citi, Chase, and Amex.

LS2982 · ‎01-22-2012

@afbar1114 wrote:
When upon approval for my chase and amex cards I called customer service to ask questions. it seems to me when i call chase and amex the reps tell you what state they are calling from off the bat and i can understand them. cap1 doesnt say where they are from and i can barley understand them...

That because AMEX/Chase>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>Crap1

EQ FICO 548 3/3/16