Thanks for providing the information to get into with HSBC.
I am making a file of all my contacts that I come across that are higher ups in companies so that if someone else ever need it, I can help. I know that if Timothy had not provided me with the information on who to email, I would still be fighting this. I have learned that sometimes when I think I am right, I am just not contacting the right person in authority.
I am so excited about this forum and will continue to read messages posted, even if I don't need it at this point, because the better you are informed the better off you are and I want to encourage others who are going through hard times. Just don't give up, continue to work hard and make those contacts that need and active in what your report is saying about you.