AVANT IS GETTING ON MY LAST NERVE!!!!

icyhot · ‎05-20-2015

Payment was due the 18th, called on the 13th to make my payment, CSR said the EXP date wasn't correct, I'm like, no you just put it in wrong and repeated. She couldn't get the card to go through but I check my account while I was on the phone with her and it had posted. I told her this but she said it wasn't showing on her end and to call back once it clears. It cleared, so I call in and they have no record of the payment. I've sent numerous faxes and emails with my statement showing the charge and they confirmed its receipt and my account is "under review" this was LAST week. Now I'm getting past due emails and calls and they STILL are reviewing it?? What is taking so long!!!! I can not WAIT to pay off this loan. NEVER AGAIN

cdtotten · ‎05-21-2015

Dealing with companies of this nature is always going to be a frustrating endeavor. I'm sure the notifications of the late payment are system generated until it is resolved, so just hang in there.

That being said, paying a personal loan with a credit card is just bad news overall. Paying debt with debt (both high interest rate) is never a good thing. I would seek out assistance from a local credit union and see if you can get things moved over. They typically are much better in these situations and can offer significantly better rates.

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icyhot · ‎05-23-2015

Thanks, it wasn't that I couldn't afford to make the payment, I just wanted to pay it with my CSP and pay it off so I could meet the bonus spend. But I will definitely seek help from a bank. That's a great idea