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Advice? Citi Best Buy Visa not reporting on Equifax and Transunion

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Harvey26
Valued Contributor

Advice? Citi Best Buy Visa not reporting on Equifax and Transunion

I have a Citi Best Buy Visa and I have been fighting with them and Equifax and Transunion because it is not reporting to either of those bueraus Citi says they are force reporting it and Equifax says it was removed from my credit report as a part of a dispute and thats why its not appearing on my report. TU i have not contacted about the matter over the phone can someone please help me with this.

Amex ED: 8K, Macys Amex: 4K , BOA Premium Rewards: 60K , Best Buy Visa: 7K , VACU Mastercard: 11.5K Discover: 25K, Amex Delta Reserve 15k, Apple Card:3.5K, Saks WEMC 16.2K, PNC Cash Unlimited: 20K
Message 1 of 6
5 REPLIES 5
gdale6
Moderator Emeritus

Re: Advice? Citi Best Buy Visa not reporting on Equifax and Transunion


@Harvey26 wrote:

I have a Citi Best Buy Visa and I have been fighting with them and Equifax and Transunion because it is not reporting to either of those bueraus Citi says they are force reporting it and Equifax says it was removed from my credit report as a part of a dispute and thats why its not appearing on my report. TU i have not contacted about the matter over the phone can someone please help me with this.


If push comes to shove and it has been excluded by a dispute of some sort then the remedy would be to ask Citi to shut down this card and issue a new one with a new account number, this should get by any problems that are on the CRA end. Same thing happens when AUs dispute to have it removed as not being responsible, if they become AU at a later time on that same account number it wont show on their CRs as its already been excluded for cause.

Message 2 of 6
Harvey26
Valued Contributor

Re: Advice? Citi Best Buy Visa not reporting on Equifax and Transunion

@gdale6 I tried this and it didnt work sadly. Maybe I should try again?

Amex ED: 8K, Macys Amex: 4K , BOA Premium Rewards: 60K , Best Buy Visa: 7K , VACU Mastercard: 11.5K Discover: 25K, Amex Delta Reserve 15k, Apple Card:3.5K, Saks WEMC 16.2K, PNC Cash Unlimited: 20K
Message 3 of 6
gdale6
Moderator Emeritus

Re: Advice? Citi Best Buy Visa not reporting on Equifax and Transunion


@Harvey26 wrote:

@gdale6 I tried this and it didnt work sadly. Maybe I should try again?


Well in that case I would send the CRAs its NOT reporting to a letter saying you are no longer disputing it and want it restored. If this fails then you can try a CFPB complaint.

Message 4 of 6
Harvey26
Valued Contributor

Re: Advice? Citi Best Buy Visa not reporting on Equifax and Transunion

@gdale6 is there a template for that on here?

Amex ED: 8K, Macys Amex: 4K , BOA Premium Rewards: 60K , Best Buy Visa: 7K , VACU Mastercard: 11.5K Discover: 25K, Amex Delta Reserve 15k, Apple Card:3.5K, Saks WEMC 16.2K, PNC Cash Unlimited: 20K
Message 5 of 6
gdale6
Moderator Emeritus

Re: Advice? Citi Best Buy Visa not reporting on Equifax and Transunion


@Harvey26 wrote:

@gdale6 is there a template for that on here?


Not that I am aware of. Pretty simple though

 

To whom it may concern,

 

I am no longer disputing anything on this account (Bank Name, Account Number) and I request it be restored to my credit file.

Message 6 of 6
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