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BBB Response from Midland

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Anonymous
Not applicable

BBB Response from Midland

I received the following response to my complaint.  They basically admit to refusing to validate my debt.  I did not request validation within the 30 day time frame, but I am in Texas and according to Texas Financial Code 392 I can ask for validation at any time and the must respond within 30 days.  They do show that I have paid them $1200 (never brought the charge-off current so no re-aging), but only state the original balance and today's balance.  How can I be expected to pay this without knowing how they have come up with these totals.  If the original balance was they say and the current balance is what the say then if you take out my $1200 I paid it means they have added almost $1800 in fees.  How should I proceed?
 
Midland Credit Management. Inc (Midland Credit) became the servicer of the above-referenced account from Sagres Company on November 24, 2004.  Information provided at the time of acquisition shows that the account was opened in the name of XXXX under the last four digits of the social security number ending in XXXX as a Citibank MasterCard account number xxxxxxxxxxxxXXXX.

Data provided shows that the card was charged-off as an unpaid delinquent-debt on November 13, 2002.  The balance owed at the time of acquisition was $2,658.45.  Interest on the account continues to accrue and the total amount now due is $3250.66.

Mr. XXXX complains that his requests for validation have been ignored. Pursuant to our standard business practices, on November 29, 2004, Midland Credit mailed our first letter advising Mr. XXXX of the role of Midland Credit as the servicer of the account and of his specific rights under the law.  As you know, the receipt of this letter established a 30-day period for the consumer to exercise those rights.  The law provides that with the expiration of the 30-day period the debt is assumed to be valid.  Mr. XXXX failed to request verification of the account during the 30-day period.

Mr. XXXX began making payments on this account in December 2005. He made 12 payments of $l00. In his last correspondence to Midland Credit he asked to settle the balance in return for deleting the trade line. Midland Credit’s business records indicate this account is reporting as required.

If Mr. XXXX wishes to settle this balance, he may contact an account manager at 800-825-8131 However once Mr. XXXX settles the account, Midland Credit is required to report this accurately to the credit bureaus as a “Paid Collections Account.”

Sincerely,

Midland Credit Management Inc

 

Ann Stipica

Paralegal Compliance

Message 1 of 5
4 REPLIES 4
Anonymous
Not applicable

Re: BBB Response from Midland

As you know, the receipt of this letter established a 30-day period for the consumer to exercise those rights.  The law provides that with the expiration of the 30-day period the debt is assumed to be valid.  Mr. XXXX failed to request verification of the account during the 30-day period.
 
     
This is from FDCPA  section 809
 
(c) The failure of a consumer to dispute the validity of a debt
under this section may not be construed by any court as an
admission of liability by the consumer.
 
Send them another DV


Message Edited by guiness56 on 02-28-2008 12:16 PM
Message 2 of 5
Anonymous
Not applicable

Re: BBB Response from Midland

Texas Financial Code 392 gives me more rights!!  They have not sent me anything in response to my disputes/validations!!
 
§ 392.202.  CORRECTION OF THIRD-PARTY DEBT COLLECTOR'S OR
CREDIT BUREAU'S FILES.  (a)  An individual who disputes the
accuracy of an item that is in a third-party debt collector's or
credit bureau's file on the individual and that relates to a debt
being collected by the third-party debt collector may notify in
writing the third-party debt collector of the inaccuracy.  The
third-party debt collector shall make a written record of the
dispute.  If the third-party debt collector does not report
information related to the dispute to a credit bureau, the
third-party debt collector shall cease collection efforts until an
investigation of the dispute described by Subsections (b)-(e)
determines the accurate amount of the debt, if any.  If the
third-party debt collector reports information related to the
dispute to a credit bureau, the reporting third-party debt
collector shall initiate an investigation of the dispute described
by Subsections (b)-(e) and shall cease collection efforts until the
investigation determines the accurate amount of the debt, if any. 
This section does not affect the application of Chapter 20,
Business & Commerce Code, to a third-party debt collector subject
to that chapter.
(b)  Not later than the 30th day after the date a notice of
inaccuracy is received, a third-party debt collector who initiates
an investigation shall send a written statement to the individual:
(1)  denying the inaccuracy;                                                 
(2)  admitting the inaccuracy;  or                                           
(3)  stating that the third-party debt collector has
not had sufficient time to complete an investigation of the
inaccuracy.
(c)  If the third-party debt collector admits that the item
is inaccurate under Subsection (b), the third-party debt collector
shall:
(1)  not later than the fifth business day after the
date of the admission, correct the item in the relevant file;  and
(2)  immediately cease collection efforts related to
the portion of the debt that was found to be inaccurate and on
correction of the item send, to each person who has previously
received a report from the third-party debt collector containing
the inaccurate information, notice of the inaccuracy and a copy of
an accurate report.
(d)  If the third-party debt collector states that there has
not been sufficient time to complete an investigation, the
third-party debt collector shall immediately:
(1)  change the item in the relevant file as requested
by the individual;  
(2)  send to each person who previously received the
report containing the information a notice that is equivalent to a
notice under Subsection (c) and a copy of the changed report;  and
(3)  cease collection efforts.                                               
(e)  On completion by the third-party debt collector of the
investigation, the third-party debt collector shall inform the
individual of the determination of whether the item is accurate or
inaccurate.  If the third-party debt collector determines that the
information was accurate, the third-party debt collector may again
report that information and resume collection efforts.


Message Edited by hgolf1848 on 02-28-2008 12:55 PM
Message 3 of 5
Anonymous
Not applicable

Re: BBB Response from Midland

Midland is very bad about that.  After I disputed with the CRA, I got a letter from Midland wanting me to furnish proof it is not my accout.  It does show in dispute on my CR but they have not furnished me any information.  I would file a complaint with the AG and FTC.
Message 4 of 5
Anonymous
Not applicable

Re: BBB Response from Midland

Exactly my thinking.  I did that last week as well.  I filed with both Texas AG, California AG and FTC.  I think that might have pushed them to respond to the BBB, but they still continue to refuse to validate!!  We will see how it goes.  I wrote back to the BBB pasting the TFC 392, etc.
Message 5 of 5
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