I didn’t activate my credit card when Best Egg sent me a new one because they started charging a $4 a month service fee with 33% rate.
They sent me two letters saying my account would close if I don't activate in 45 days. I paid it off and chose not to activate it.
Apparently they didn't close it. When I checked in January to see if it closed, there was a service charge of $4 in November and December that were late. I have alerts on and never received notice that it was past due. I have all my bills on autopay, but their system canceled it after i paid it off. Interesting how they didn't charge me a late fee of $35 for either month.
Several years of building up my credit was destroyed by $8. It dropped 102 points after i built it up to 782. Best Egg said, sorry, those cancellation notices are system generated.
I told them that is misleading and fraudulent behavior. I took the letter as being legit and that they would cancel it. I filed a report in the bureaus hoping I can get this fixed. I saved the letters.
