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CC payment UX

expatCanuck
Super Contributor

CC payment UX

Is it just me, or have others found that some card apps are making changes that make the payment process harder?  (More clicks, more scrolling, no useful default values, generally slower performance.)

 

Looking at USocks & PenFed for starters.


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Message 1 of 7
6 REPLIES 6
dragontears
Senior Contributor

Re: CC payment UX


@expatCanuck wrote:

Is it just me, or have others found that some card apps are making changes that make the payment process harder?

 

Looking at USocks & PenFed for starters.


I haven't noticed anything being more difficult to make a payment on US Bank cards (don't have any Penfed cards).

Are you using a different bank to make the payments from? 

Message 2 of 7
OmarGB9
Community Leader
Super Contributor

Re: CC payment UX

Can't comment on US Bank, but Penfed has always been difficult. I find it easier to just use their mobile app.

 

As for other issuers, no, no differences.


Last App: 1/10/2023
Penfed Gold Visa Card

Currently rebuilding as of 04/11/2019.

Starting FICO 8 Scores:




Current FICO 8 scores:


Message 3 of 7
SoCalGardener
Valued Contributor

Re: CC payment UX


@expatCanuck wrote:

Is it just me, or have others found that some card apps are making changes that make the payment process harder?  (More clicks, more scrolling, no useful default values, generally slower performance.)

 

Looking at USocks & PenFed for starters.


If you don't have some specific reason for wanting to use each card's own app/site to make payments, why not use your checking account's bill pay feature? You can set up your payees and from then on it's a couple of keystrokes to make a payment. That's how I've paid all my bills forever, via BofA, and it's super easy!

Amazon Prime Store CardAmerican Express Blue Cash Preferred CardAmerican Express Everyday CardBank of America Customized Cash VisaCapitalOne Quicksilver MastercardCapitalOne Quicksilver VisaCapitalOne Walmart Rewards MastercardChevron Texaco CardCiti Double Cash MastercardDiscover More CardJCPenney Gold MastercardOverstock.com CardSportsmans Guide Rewards VisaSynchrony Home Card
Message 4 of 7
OmarGB9
Community Leader
Super Contributor

Re: CC payment UX


@SoCalGardener wrote:

@expatCanuck wrote:

Is it just me, or have others found that some card apps are making changes that make the payment process harder?  (More clicks, more scrolling, no useful default values, generally slower performance.)

 

Looking at USocks & PenFed for starters.


If you don't have some specific reason for wanting to use each card's own app/site to make payments, why not use your checking account's bill pay feature? You can set up your payees and from then on it's a couple of keystrokes to make a payment. That's how I've paid all my bills forever, via BofA, and it's super easy!


lol you really are a huge advocate for billpay and BoA, huh? Smiley Very Happy


Last App: 1/10/2023
Penfed Gold Visa Card

Currently rebuilding as of 04/11/2019.

Starting FICO 8 Scores:




Current FICO 8 scores:


Message 5 of 7
Remedios
Credit Mentor

Re: CC payment UX


@OmarGB9 wrote:

@SoCalGardener wrote:

@expatCanuck wrote:

Is it just me, or have others found that some card apps are making changes that make the payment process harder?  (More clicks, more scrolling, no useful default values, generally slower performance.)

 

Looking at USocks & PenFed for starters.


If you don't have some specific reason for wanting to use each card's own app/site to make payments, why not use your checking account's bill pay feature? You can set up your payees and from then on it's a couple of keystrokes to make a payment. That's how I've paid all my bills forever, via BofA, and it's super easy!


lol you really are a huge advocate for billpay and BoA, huh? Smiley Very Happy


What gave it away...

Message 6 of 7
Anonymous
Not applicable

Re: CC payment UX

US Socks has been running on normal for me. As to Pen Fed, I am not a customer.
Message 7 of 7
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