Zandra73,
I would GW them ASAP. I am dealing with Honda Financial myself. I was out of the country for 3 months late last year, and my auto pay did not kick in. The day I came back from Africa I called and paid them.
They showed two 30 day lates on one CR, and one 60 day late on the other. I have never been late on a payment before or since . I have sent 3 letters (one every 2 weeks), and I still have not received a reply and it is still on my CR.
I am not going to give up, and I think you should do the same. Send a GW letter to them and be persistent.
If anyone has dealt with Honda Financial with success on the forum, please let us know. Thanks.