Can not get my Lexis Nexis Report

Anonymous · ‎12-20-2019

After repeatedly having ID verification issues with banks accounts, credit card applications, and several other online vendors I decided to attempt to pulled my LexisNexis report

Certified mail was sent to the LexisNexis Consumer Center in mid-early September of this year. The year is now almost over and the LexisNexis report never came. The usps.com tracking tool (https://tools.usps.com/go/TrackConfirmAction_input) has the request form arriving at the intended destination 5 days after the certified maul was sent.

It seems in the intervening months LexisNexis has established an online ordering system for at https://consumer.risk.lexisnexis.com/request. I don't recall that being a option in September when the original report request was made.

Advice? Should I call or use the online ordering form? File a complaint?

M_Smart007 · ‎12-20-2019

I think I called .. when I got it and read the phonebook thick report. I froze Lexis Nexis and also "opted out" of any future junk.

way to much info to have someone get a hold of, stuff going back years.

I felt in the wrong hands, not good. besides I do not need them selling my whole life's worth of data.

Anonymous · ‎12-20-2019

Call them and find out what happened to your request. You may need to submit another. I used the online tool. It was easy.

Anonymous · ‎12-20-2019

@M_Smart007 wrote:
I think I called .. when I got it and read the phonebook thick report. I froze Lexis Nexis and also "opted out" of any future junk.
way to much info to have someone get a hold of, stuff going back years.
I felt in the wrong hands, not good. besides I do not need them selling my whole life's worth of data.

My report was 52 pages and a lot of it was addresses with one space wrong or a typo! Lot's of nonsense!

Anonymous · ‎12-21-2019

I have tried several times to request my report electronically at this page: https://consumer.risk.lexisnexis.com/request.

But it keeps saying the captcha was not entered. Both Firefox and old Explorer browsors were used on the desktop. Both failed. Also the captcha also failed on my smartphone.

M_Smart007 · ‎12-21-2019

@Anonymous wrote:
I have tried several times to request my report electronically at this page: https://consumer.risk.lexisnexis.com/request.
But it keeps saying the captcha was not entered. Both Firefox and old Explorer browsors were used on the desktop. Both failed. Also the captcha also failed on my smartphone.

I would use the old fashioned phone. JMO

Anonymous · ‎12-21-2019

@Anonymous wrote:
I have tried several times to request my report electronically at this page: https://consumer.risk.lexisnexis.com/request.
But it keeps saying the captcha was not entered. Both Firefox and old Explorer browsors were used on the desktop. Both failed. Also the captcha also failed on my smartphone.

Same here

Anonymous · ‎12-26-2019

Lexis Nexis violates numerous FCRA Laws. I sued them, and they quickly changed their tone. They repor information longer than 7 years. I had to send 3 requests for my report. Then when it was wiped clean they intentionally lied about my score. I am a victim of True Name identity theft and have filed FTC and police reports. They simply didn't care.

Anonymous · ‎12-29-2019

Never ever got past the first page either. They had that "Captcha" bug for a while now. I have a feeling its done on purpose so you can never get your info easily and would make non persistent people quit.

Anonymous · ‎12-29-2019

@M_Smart007 wrote:
@Anonymous wrote:
I have tried several times to request my report electronically at this page: https://consumer.risk.lexisnexis.com/request.
But it keeps saying the captcha was not entered. Both Firefox and old Explorer browsors were used on the desktop. Both failed. Also the captcha also failed on my smartphone.
I would use the old fashioned phone. JMO

Spare me! Not the phone? In truth that is what worked for me.