Can't log in to TU website

[bichonmom]

I always seem to have this problem. I have tried resetting the PW, but it doesn't make any difference. I always get some kind of error message, like:

We're sorry, it appears that you are having problems logging in.

Click here and we'll help you access your account. 

or else I get this message:

We are unable to complete your request

What happened:

Unfortunately, your request cannot be fulfilled online at this time.

What to do:

• Please contact us for assistance.

Does anyone else have a problem w/TU's website? Any suggestions as to how I can make it work. It seems like I always have to call them during business hours and put in my request with an operator.

Thanks!

[llecs]

I don't think I logged in in over 2 years, but if I had that, I'd try clearing out your computer's cache. Maybe there's some sort of cookie producing the same answer each time.

[marty56]

I just logged into True Credit if it helps.