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Cannot access Equifax credit report online

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Anonymous
Not applicable

Re: Cannot access Equifax credit report online

You described my experience with Equifax perfectly.

I too have answered their security questions over and over, only to be denied access to my previously submitted dispute. Like you, I have successfully submitted disputes with both Experian and Transunion.

I suspect that this issue is not by accident... that Equifax uses this method to avoid dealing with disputes, thereby saving money in labor or manpower costs.

Most people just give up trying to address the issues. Does anyone know the process for reporting a Credit Bureau to the Federal Government?
Message 11 of 13
Glen_M
Frequent Contributor

Re: Cannot access Equifax credit report online

This is just speculaiton of course, but ... I'm 99.99% certain Equifax "fails" to allow free online credit reports on purpose.  Their questions are always innacurate, but when I eventually get the paper request submitted and the response, there is nothing wrong with the info it contains that would explain their garbage questions (and I have pulled reports from lots of other reporting agencies like LexisNexis, Chex, etc. so even if Equifax is outsourcing this, I can find absoloutely no reason anyone would think these questions/answers applied to me).

 

I've had this happen several years in a row now.  So I'm at the point where I just force this process to be as expensive and annoying as possible for Equifax, since I think they're ******* with me because they're either incompetent or cheapskates.



Message 12 of 13
Anonymous
Not applicable

Re: Cannot access Equifax credit report online

Hi. I logged in here after searching "Cannot access Equifax report" online. I've accessed TU and Experian fine. Equifax has blocked me--I don't know why. Tremendous PITA. I really wish we could do away with this system in the US.

Message 13 of 13
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