@kacyb6 wrote:Hello all, I hope you can help with this issue. I fell behind on my auto payments last year due to job loss. I worked with Carmax on my auto loan to sort out a payment plan and as of March 2022 I became current again. Well, during this same month Carmax reported me as 30 days late on my payment.
How late can a financing company report a late payment? they said it was due to their system being upgraded in Sept/October so they couldn't report me then when I was 30 days late - they reported me in March - 5 months LATER. I submitted a dispute to Carmax but they denied me.
Is there anything I can do? the reporting in April knocked my score down 20 points.
Thank you!
K
Your best bet because it is accurate information they are reporting is to request a goodwill adjustment.
No guarantee it will work, but they can't say yes if you don't ask either.
@kacyb6 wrote:Hello all, I hope you can help with this issue. I fell behind on my auto payments last year due to job loss. I worked with Carmax on my auto loan to sort out a payment plan and as of March 2022 I became current again. Well, during this same month Carmax reported me as 30 days late on my payment.
How late can a financing company report a late payment? they said it was due to their system being upgraded in Sept/October so they couldn't report me then when I was 30 days late - they reported me in March - 5 months LATER. I submitted a dispute to Carmax but they denied me.
Is there anything I can do? the reporting in April knocked my score down 20 points.
Thank you!
K
Hello! That's a bummer! Just to confirm what's stated in your post: They "back-dated" the 30-day late payment on your CR in April? I have a baddie that's never been reported and I hope that doesn't happen to me. It's almost paid in full.