Barclay is a bank that issues credit cards - Visa and Mastercard. They have different accounts like AirTran, Barnes and Noble, Harvard Alumi...blah...blah...blah.
A Goodwill letter is a letter you write to a creditor explaining you situation as far as being late and asking for special consideration in having the baddies they report removed from your CR.
Not a dumb question at all if you are new to the post.
