@Anonymous wrote:
Hello all! I received an alert today from myFico and it shows an accurate account balance change but says there are two. Its the same one twice and dropped my score 13 pts. I understand the one balance change can effect my score but does the second, the doubled, make more of a difference and what should I do if it does? Thank you for your help!!!
It's based on your settings. By default, SW will alert you to any balance change based on $x and also an alert based on x%, with "x" being the value that you select. If your balance hits or exceeds that minimum value for each setting, then you'll get a double alert for the same account. For example, my setting is that I get alerted if my balance changes by more than $1 and more than 5%. If my CC balance changes by both, then I'll get two alerts for the same TL.
If this is annoying you can change your settings. Select "Off" for the one you want and the double alerts will stop.
