Tutition? Is this a SL? If so is it federal or private?
You should have followed up 30 days after they signed for the DV. You will need to send another DV CMRRR.
If they signed for the first DV then they are in violation as the DV states no phone calls. Do not talk to them again. Everything in writting.
Do not misplace the DV letters, GC or the cert paper.
I have dealt with Ester Revenue goingon 6 months now, they have been nothing but proffessional and caring in efforts to help e resolve my student loan..ie..tuition balances..ALL U HAVE TO DO IS GIVE THEM A CHANCE TI TAKE TO YOIU AN DGO THERU THEIR SPEAL..and they will help you....thye take pride their repuration and care about the schools they work for...its all over the internet......they put me on a monthly program with post dated checks and I have had no prblems whats so ever... I woiuld call them back...I hope this helps
Welcome to the forums. You may not have noticed but this post is over 4 years old and the original poster has not been back. I'm glad you found a resolution to your problem with them. If you are interested in any further credit education these forums are a wonderful and helpful place.
Can you provide a bit more info?
What is the DOFD on the OC account that led to the collection?
Did the OC ever report, and if so, did they report a DOFD?
Did the debt collector ever send dunning notice, and if so, was your DV request sent within 30 days of that dunning notice?
Is the debt still under SOL for your state?