Experian & Equifax

Anonymous · ‎02-01-2018

So I log into my Experian (experian.com) & Equifax (trustedid.com) accounts today and both reports are completely blank. Idk if this is a glitch or something horrific is going on. True Identity from Transunion was working fine.

Anonymous · ‎02-01-2018

Experian is why I'm here

wrote:
So I log into my Experian (experian.com) & Equifax (trustedid.com) accounts today and both reports are completely blank. Idk if this is a glitch or something horrific is going on. True Identity from Transunion was working fine.

. Neither the site nor the app will open. I can log in but neither bring up info, just keep spinning.

thornback · ‎02-01-2018

Same here...though I did manage to get into both, briefly - all accurate info was there. But lost them both again upon page refresh - both reports had no data.

Super odd that both are experiencing server issues at the same exact time tho.

Personal Aphorism:"Forget What You Feel, Remember What You Deserve"

Starting FICO 8s | 09/2017: EX 641 ✦ EQ 634 ✦ TU 647
Current FICO 8s | 04/2022: EX 796 ✦ EQ 793 ✦ TU 790
Current FICO 9s | 04/2022: EX 790 ✦ EQ 788 ✦ TU 782
2022 Goal Score | 800s

My AAoA: 4.6 years not incl. AU / 4.9 years incl. AU
My AoOA: 9.2 years not incl. AU / 11.2 years incl. AU
Inquiries: EX 0/12 ✦ EQ 0/12 ✦ TU 0/12
Report Status: Clean
Garden Status:

Without patience, we will learn less in life. We will see less. We will feel less. We will hear less. Ironically, rush and more usually mean less.

Anonymous · ‎02-01-2018

I can't log into either anymore either.

Anonymous · ‎02-01-2018

I am also unable to get my Experian to bring up any information. Wonder what that is all about?

Anonymous · ‎02-01-2018

Once I got far enough to get a "sorry, there's an issue" "we are alerting our team." Also, I was able to see an alert of score increase. But clicking on report sent me back into the EX-TwilightZone. Now, site won't open at all.

I reported it to @ExperianHelp_US on Twitter. They said to DM details... nope... they don't follow me. At least they know there's an issue.

Anonymous · ‎02-01-2018

I had the same issue with Experian earlier today. Tried logging in several times, finally got in. Everything looks correct!

Anonymous · ‎02-03-2018

Experian was having server issues. We are so use to everything just working that we forget that there are thousands of parts that all must work perfectly.
That 'landing page' is not stored on the same server as your data(much more secure (I hope)) - a t-1 could have been down, a blade burned, etc. I would lay odds that they are backing up frequently. To diagnose a problem, rectify it and then restore data takes time.