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Experian score not updating

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IcyCool7227
Frequent Contributor

Experian score not updating

My Experian FICO 8 score from the Experian app hasn't changed in a few months. It's stuck at 767. I don't exactly remember when it last changed but looking further it says Daily Refresh next to it. What's odd is all of the creditors have been updating normally except Chase which says they last reported on Nov. 22 but the new cycle started on Dec. 25th. Also I have not an updated score email from Experian since July 20th! I'm not using the Boost feature anymore - is that what may be causing this lag of a score update? I only have the free version of Exp. I also can't get transferred to a live person when I call Exp. - automated voice says people can only be transferred under limited circumstances. Are they not open at 7 pm CST on Saturdays? Besides Amex which I don't have yet where else besides the Experian app can I find my FICO 8 score there for free? The scoreshould have changed since I have been paying gown my balances lately.

As of: 1/10/25:
EQ: 798 (prev. 794 on 12/19/24; prev. 781 on 9/20/24; 747 on 8/7/24; 781 on 7/1/24; 785 on 3/28/24. 778 on 2/6/24; 773 on 1/26/24; 750 on 1/7/24; 626 on 6/7/23 & 652 in April 2023) - FICO 8
EX: 769 (prev. 767 on 10/26/24; 751 on 9/20/24; 729 on 8/7/24; 752 on 7/1/24; 761 on 755 on 2/6/24; 753 on 1/26/24; 732 on 1/7/24; 643 on 6/7/24; 619 in April 2023) - FICO 8
TU: 768 (prev. 771 on 12/3/24; 756 on 9/6/24). - FICO 8.

Old TU - Credit Karma: 806 (prev. 782 on 12/19/24; prev. 759 on 7/1/24; 748 on 2/6/24; 744 on 1/26/24; 689 on 1/7/24 ; 654 in April 2023) - CreditKarma

Have:
- Amazon Prime Store Card: $10,000
- Capital One SavorOne Cash Rewards: $3,300
- Chase Freedom Flex: $1,000
- Citi Custom Cash: $9,200
- Citi Double Cash: $8,000
- Citi Rewards +: $5,800
- Discover it Cashback: $2,600
- Kohl’s Charge: $3,000
- Mercury Rewards Visa: $4,390

- Super Cash: Limit varies based on debit balance - doesn't show up in accounts anymore though on CRs.
Message 1 of 5
4 REPLIES 4
markbeiser
Established Contributor

Re: Experian score not updating

My Experian score has only changed from 775 to 777 since June, and that was at the beginning of October, and I don't expect it to change by more than 5 points before February 2025, at which point it will jump to over 800 when my newest accounts hit the 1 year mark.

If you don't have negative items on your report, and you don't go above or below any utilization thresholds, add new accounts, pass any time thresholds, etc., your score won't change much, if at all.
Relax, it is normal.

777.png

Back to gardening until Late February 2026.
Current FICO8:
Message 2 of 5
NoHardLimits
Established Contributor

Re: Experian score not updating


@markbeiser wrote:

My Experian score has only changed from 775 to 777 since June, and that was at the beginning of October, and I don't expect it to change by more than 5 points before February 2025, at which point it will jump to over 800 when my newest accounts hit the 1 year mark.

If you don't have negative items on your report, and you don't go above or below any utilization thresholds, add new accounts, pass any time thresholds, etc., your score won't change much, if at all.
Relax, it is normal.


I'm in the same situation.  My Experian FICO8 score rarely changes.  It is the most stable of all 3 of my FICO8's.  When it does change, it is usually because of an aging metric.  It goes up when my newest account or inquiry goes over the 1 year mark.  And it goes down when I add a new account, or when a really old account drops off after 10 years of being closed.  As @markbeiser described above, unless you trigger some type of threshold (including the All Zero penalty) there might not be much of a change on a clean scorecard.  

April 2025 Scorecard: Clean, Thick, Mature, New Revolver
FICO8:
FICO9:
VantageScore3:
Inquiries (n/12, n/24):
AAoA: 11 yrs | AoORA: 37 yrs | AoYRA: less than 1 yr | New Accounts: 1/6, 2/12, 2/24 | Util: 1% | DTI: 1%
Message 3 of 5
IcyCool7227
Frequent Contributor

Re: Experian score not updating

I need to correct my OP. My Experian score hasn't updated since October 26th of last year, not in July. I just don't have an email when they did that so I was mistaken. Still a long time though. 

As of: 1/10/25:
EQ: 798 (prev. 794 on 12/19/24; prev. 781 on 9/20/24; 747 on 8/7/24; 781 on 7/1/24; 785 on 3/28/24. 778 on 2/6/24; 773 on 1/26/24; 750 on 1/7/24; 626 on 6/7/23 & 652 in April 2023) - FICO 8
EX: 769 (prev. 767 on 10/26/24; 751 on 9/20/24; 729 on 8/7/24; 752 on 7/1/24; 761 on 755 on 2/6/24; 753 on 1/26/24; 732 on 1/7/24; 643 on 6/7/24; 619 in April 2023) - FICO 8
TU: 768 (prev. 771 on 12/3/24; 756 on 9/6/24). - FICO 8.

Old TU - Credit Karma: 806 (prev. 782 on 12/19/24; prev. 759 on 7/1/24; 748 on 2/6/24; 744 on 1/26/24; 689 on 1/7/24 ; 654 in April 2023) - CreditKarma

Have:
- Amazon Prime Store Card: $10,000
- Capital One SavorOne Cash Rewards: $3,300
- Chase Freedom Flex: $1,000
- Citi Custom Cash: $9,200
- Citi Double Cash: $8,000
- Citi Rewards +: $5,800
- Discover it Cashback: $2,600
- Kohl’s Charge: $3,000
- Mercury Rewards Visa: $4,390

- Super Cash: Limit varies based on debit balance - doesn't show up in accounts anymore though on CRs.
Message 4 of 5
IcyCool7227
Frequent Contributor

Re: Experian score not updating

Well good news! The Experian finally did update the Sync Amazon card balance to 0 and it went up 2 points to 769. Not as much as I was expecting it to but it did go up. In total only Kohls Charge has a balance of $109 (other than the $4 Mercury balance left on purpose) but that didn't seem to affect Exp - only Equifax (by 4 points) and TU (by 3 points). I left Kohls Charge because it wasn't due at all last month and miscalculated it reporting from when I charged something from them the month prior to last.

 

Before I do my little spree, I will pull the other two credit reports later today, including the once free annual one and make sure there's nothing dramatically inaccurate.

As of: 1/10/25:
EQ: 798 (prev. 794 on 12/19/24; prev. 781 on 9/20/24; 747 on 8/7/24; 781 on 7/1/24; 785 on 3/28/24. 778 on 2/6/24; 773 on 1/26/24; 750 on 1/7/24; 626 on 6/7/23 & 652 in April 2023) - FICO 8
EX: 769 (prev. 767 on 10/26/24; 751 on 9/20/24; 729 on 8/7/24; 752 on 7/1/24; 761 on 755 on 2/6/24; 753 on 1/26/24; 732 on 1/7/24; 643 on 6/7/24; 619 in April 2023) - FICO 8
TU: 768 (prev. 771 on 12/3/24; 756 on 9/6/24). - FICO 8.

Old TU - Credit Karma: 806 (prev. 782 on 12/19/24; prev. 759 on 7/1/24; 748 on 2/6/24; 744 on 1/26/24; 689 on 1/7/24 ; 654 in April 2023) - CreditKarma

Have:
- Amazon Prime Store Card: $10,000
- Capital One SavorOne Cash Rewards: $3,300
- Chase Freedom Flex: $1,000
- Citi Custom Cash: $9,200
- Citi Double Cash: $8,000
- Citi Rewards +: $5,800
- Discover it Cashback: $2,600
- Kohl’s Charge: $3,000
- Mercury Rewards Visa: $4,390

- Super Cash: Limit varies based on debit balance - doesn't show up in accounts anymore though on CRs.
Message 5 of 5
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