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FactorTrust Credit Report DPs

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Trudy
Valued Contributor

Re: FactorTrust Credit Report DPs

Message 11 of 23
GApeachy
Super Contributor

Re: FactorTrust Credit Report DPs


@Trudy wrote:

Interesting

https://www.consumerfinance.gov/consumer-tools/credit-reports-and-scores/consumer-reporting-companie...

 

 


That kinda makes sense...as the "payday" loan someone was trying to obtain in my name(idk the amt.)  

Edit:  So I already got a reply to my dispute.  They want me to send proof I never lived at that address in NC.  They are TU but yet they can't check my TU credit report?  So what kind of company is this Transunion Factor Trust?  I'm not fooling with this, racket.

My Take Home Pay Don't Take Me Home
Message 12 of 23
Spotsy
Frequent Contributor

Re: FactorTrust Credit Report DPs

They want you to supply proof that you never lived at the NC address?  HaHa....burden of proof is on them.  They need to supply proof that you lived at that address, if they choose not to, there are a whole list of remedies that you can explore from a legal perspective. Have a lawyer right them a letter...that will correct it quickly.

 

A CRA supplying false/bad information to a 3rd party and they did not use reasonable efforts to verify the information being added to your report is correct and actually yours, they can be held liable.  This is no different to why CRAs stopped reporting civil judgements on a consumers report since they are not able to verify it is actually yours via reasonable means...they were guessing.

FICO 8: TU:796 / EQ:814 / EX:804 as of 7/27/2025
Message 13 of 23
GApeachy
Super Contributor

Re: FactorTrust Credit Report DPs



@Spotsy wrote:

They want you to supply proof that you never lived at the NC address?  HaHa....burden of proof is on them.  


That makes sense, so maybe I am reading this wrong; misunderstanding it.  Heres a piece of it. 

 

Good afternoon,
We are in receipt of your dispute and have started the investigation process. Please provide us proof and/or back up documentation to support your claims, if available. 

My Take Home Pay Don't Take Me Home
Message 14 of 23
Anonymous
Not applicable

Re: FactorTrust Credit Report DPs

That’s asinine - how do you prove a negative?
Message 15 of 23
GApeachy
Super Contributor

Re: FactorTrust Credit Report DPs


@Anonymous wrote:
That’s asinine - how do you prove a negative?

Okay, you read it that way too.  In 30 days I will know.  I'll update.

My Take Home Pay Don't Take Me Home
Message 16 of 23
Anonymous
Not applicable

Re: FactorTrust Credit Report DPs

It said IF AVAILABLE. Standardized language.

I checked 8/20, only goldman.
Message 17 of 23
GApeachy
Super Contributor

Re: FactorTrust Credit Report DPs


@Anonymous wrote:
It said IF AVAILABLE. 

Yeah, "IF" ....okay.  I just wasn't sure if I'd need to send them copies of DL's, a bill to my address, etc. or they would not proceed.  If nothing updates in 30 days then I'll go from there.  I still think it's a racket.  I had to be verified to see my report, yet the info. on my report clearly was not verified.

My Take Home Pay Don't Take Me Home
Message 18 of 23
Anonymous
Not applicable

Re: FactorTrust Credit Report DPs

Totally agreed that it’s a racket. I couldn’t agree more. There should be one national freeze that freezes all CRA’s. We shouldn’t have to hunt down scores of CRA’s to check them and freeze them; that’s an entire job unto itself. Are they trying to create a new job position so that everybody has to have a personal credit freeze coach? LOL. It’s a sad state of affairs really.

Nevertheless you’re reading too much into it. It’s just standard language: send us documentation, if you have any, because its designed for any number of disputes.

And as said above, how do you prove a negative? There is no way to prove that you were not associated with that address in the past, only to prove your current address, which you had to do for verification purposes already. Just wait and see how it turns out and go from there.
Message 19 of 23
GApeachy
Super Contributor

Re: FactorTrust Credit Report DPs


@Anonymous  only to prove your current address, which you had to do for verification purposes already.

That address on verification was not my address. (FactorTrust) has none of my addresses. I guessed and chose the one with no city or state.  It worked.

 

Short story long, I was verified with this fictious "PO Box ###", no city, no state. I think I did good in my guessing.  I knew something was fishy from the get-go, so I took a chance. I had already answered "none of the above" to all the previous ?'s.  Just seemed rational to choose at least one answer.  I had my poker face on...It worked, go figure. 

My Take Home Pay Don't Take Me Home
Message 20 of 23
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