Fort Knox CU will soon be Abound

[odd_dog]

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@Anonymous wrote:

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@coolbrad wrote:

I've had their Platinum Credit Card (5% gas) for almost 3 years now and have been quite happy.  I'm looking forward to seeing what the Abound rebranding will bring because it sounds like their online portal is finally going to get a much-needed facelift.  While it works and is useable, their interface feels very outdated and stuck in the stone age.

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Sometimes hard to know what to expect.   Penfed put a nice new starter page on their site, bringing it up to 2010 or so.   But as soon as you login, you get the same old ancient-looking interface.   Obviously cheaper to replace just a few pages, but not exactly a meaningful makeover!   

Since this is a name change, maybe Abound will be doing a deeper job (or maybe just update logos!)

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I am hoping by some of the verbiage that it is MORE than a logo change...although a refresh of the credit card would be most welcome also...LOL  Yeah to "Technology Enhancements"!!!

[KJinNC]

I'm not a cardholder or member, but for what it's worth, I think they should have kept the old name.

The old name is unique. The new name sounds random. It could be any product or service. It could be a brand of luggage or a Kia SUV.

Changing a name without some specific reasons (merger, or a big change in the industry like moving from telegraph to telephone, etc) makes it seem like they are trying to get away from a reputation. JMO

[coolbrad]

So the re-brand finally went live and the main website is all-new, but the account management portal is still the same pre-historic look with the new logo slapped on.  Quite disappointing. 

[odd_dog]

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@coolbrad wrote:

So the re-brand finally went live and the main website is all-new, but the account management portal is still the same pre-historic look with the new logo slapped on.  Quite disappointing. 

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I know BUMMMMMMMMMMER!!  it is just more........purple...LOL  functionality is the same....which is NOT a plus point for sure!

[TheBoondocks]

Hey guys, I'm not a cardholder nor member either but wanted to know do they do a HP for membership of the credit union and what bureau do they pull? Thanks.

[FinStar]

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@TheBoondocks wrote:

Hey guys, I'm not a cardholder nor member either but wanted to know do they do a HP for membership of the credit union and what bureau do they pull? Thanks.

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There's a variety of older, searchable threads that can provide some context, like this one:

https://ficoforums.myfico.com/t5/Credit-Cards/Fort-Knox-Credit-Union/m-p/5192433

IIRC, @pinkandgrey went through that process last year.  Maybe she can comment?

[pinkandgrey]

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@FinStar wrote:

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@TheBoondocks wrote:

Hey guys, I'm not a cardholder nor member either but wanted to know do they do a HP for membership of the credit union and what bureau do they pull? Thanks.

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There's a variety of older, searchable threads that can provide some context, like this one:

https://ficoforums.myfico.com/t5/Credit-Cards/Fort-Knox-Credit-Union/m-p/5192433

IIRC, @pinkandgrey went through that process last year.  Maybe she can comment?

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I did. I checked to see which bureau they pulled, but it's been long enough ago that the HP isn't showing, so I can't recall which it was. FWIW, I was approved and technically became a member, but the only card they would give me was their bottom tier one. I had been after their 5% gas card. It wasn't worth it to me, so I immediately closed my membership account. 

[odd_dog]

It has been awhile for me but I do know it was Trans Union for the CC, and I do not remember one for membership....but do not quote me on that one.....

[coolbrad]

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@odd_dog wrote:

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@coolbrad wrote:

So the re-brand finally went live and the main website is all-new, but the account management portal is still the same pre-historic look with the new logo slapped on.  Quite disappointing. 

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I know BUMMMMMMMMMMER!!  it is just more........purple...LOL  functionality is the same....which is NOT a plus point for sure!

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While it is an eyesore, their portal has never given me any issues.  I can easily view my transactions and pay the bill.

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In terms of signing up, they only did one hard credit pull which was used for establishing both the savings and Visa account.