I am attempting to help my mother improve her credit profile. She has multiple 30 day lates between 2000 and 2004 on her mortgate through Northwest / Prudential. I told her about this board and she asked where she should start with the "goodwill" letters.
The 30 day lates are as follows:
In 2000 she has 1
In 2001 she has 1
In 2002 she has 4
In 2003 she has 4 &
In 2004 she has 2
So, from April of 2004 until now it has been paid on time without being late. My question is... should she break them down in a "goodwill" letter as listed above or how should she approach this issue? Can you ask for "goodwill" on so many lates?
Please advise.