I have written GW's to household bank and haven't recieved any reply. I am wondering if I may be sending it to the wrong address since they seem to be spread throughout the country. I have sent to the address in NV which is listed in the credit report. I had only one 30 day late in 5 years and I would assume this would be easy to forgive my 1 mistake. Did anyone have success with them and if so, where did you send the GW?