Here's the link to the GW letters:
Please read all the stickies and newbie boards - they'll answer most of your questions, instead of you having to wait for someone to reply.
GW = Goodwill Letter. Definition: Humble plea for help to the creditors asking them to remove derogatory information from your credit report. They are not legally liable to do so, and most will not do it on your first attempt.
11/14/07 TU 567 - EQ 561 - EX 577
11/29/07 TU ??? - EQ 573 - EX ???
12/10/07 TU ??? - EQ 579 - EX ??? - 60% util - OOPS!