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Grrr. Why do I have a charge from FreeCreditReport.com when I never used it?

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Cloudlb
Regular Contributor

Grrr. Why do I have a charge from FreeCreditReport.com when I never used it?

and how do I cancel it!  I swear I never went on freecreditreport.com, nor would I, but there's a $15 charge on my credit card for it.

 

I recently bought a new car, and got my credit reports from here and directly from Experian.  I believe freecreditreport.com is owned by Experian, isn't it? So I called them, and they said I was still in the "free trial" period (from ordering my report) and that I wasn't due to be billed until 2/23, but I canceled that anyway.  So I don't understand why there's a charge from FCR in January. 

 

Honestly, I'm a little afraid to even get on to the site to try and cancel, because I don't trust them.  Any ideas?

 

 

Message 1 of 4
3 REPLIES 3
MarineVietVet
Moderator Emeritus

Re: Grrr. Why do I have a charge from FreeCreditReport.com when I never used it?

I'd call my credit card issuer and tell them this is an unauthorized charge. Let them work it out with FCR.

 

 

 

From a BK years ago to:
EX - 9/09 pulled by lender 802, EQ - 10/10-813, TU - 10/10-774

"Some people spend an entire lifetime wondering if they've made a difference. The Marines don't have that problem".

Message 2 of 4
Cloudlb
Regular Contributor

Re: Grrr. Why do I have a charge from FreeCreditReport.com when I never used it?

well, I disputed it--we'll see what happens.  I just don't understand how they "got" me.  evil site!

Message 3 of 4
Cloudlb
Regular Contributor

Re: Grrr. Why do I have a charge from FreeCreditReport.com when I never used it?

an update:  it's definitely from ordering my credit report direct from Experian, who owns FreeCreditReport.com.  I still don't understand how they can charge me a monthly fee after the fact from the sister site, when I swear I never entered it.  So-- BE CAREFUL when ordering your credit reports!

Message 4 of 4
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