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Help Needed...Equifax Shows Consumer Deceased? Deleted CS

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Iusedtolurk
Established Contributor

Help Needed...Equifax Shows Consumer Deceased? Deleted CS

Has anyone had this Happen? This just happened to my daughter when she was checking her Equifax. All her accounts were showing closed and credit score was N/A

 

All accounts show...

"credit card status changed from "Current" to "Consumer Deceased"

 

What should her steps be in correcting this?

Message 1 of 17
16 REPLIES 16
GZG
Valued Contributor

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS


@Iusedtolurk wrote:

Has anyone had this Happen? This just happened to my daughter when she was checking her Equifax. All her accounts were showing closed and credit score was N/A

 

All accounts show...

"credit card status changed from "Current" to "Consumer Deceased"

 

What should her steps be in correcting this?


Was this on credit karma or directly from an Equifax report? 

 

There's also people reporting this on reddit, so hopefully it's just a glitch that's rolled back without too much trouble 

Starting FICO 8:
Current FICO 8:


0/6, 2/12, 7/24
Message 2 of 17
Alleycat2003
Valued Member

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

This happened to me also this morning. It is showing as deceased with an N/A score from Credit Karma. I logged into my Equifax account and my account shows my credit score and says nothing about me showing deceased. I attempted to contact a CSR at Equifax, but all lines were busy and I opted for them to give me a call back. I'll update if and when I get a call back. I also already submitted a complaint with Credit Karma for this issue.

Current scores: 611 EQ/ 629 TU/ 631 EXP
Message 3 of 17
CH-7-Mission-Accomplished
Valued Contributor

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS


@Iusedtolurk wrote:

Has anyone had this Happen? This just happened to my daughter when she was checking her Equifax. All her accounts were showing closed and credit score was N/A

 

All accounts show...

"credit card status changed from "Current" to "Consumer Deceased"

 

What should her steps be in correcting this?


I got the exact same thing this morning for myself and my spouse.   It's the Equifax score on CreditKarma.   Says we're dead and all accounts closed and mark "deceased."   I'm feeling pretty well this morning for a guy who's dead!

Message 4 of 17
Iusedtolurk
Established Contributor

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS


@GZG wrote:

@Iusedtolurk wrote:

Has anyone had this Happen? This just happened to my daughter when she was checking her Equifax. All her accounts were showing closed and credit score was N/A

 

All accounts show...

"credit card status changed from "Current" to "Consumer Deceased"

 

What should her steps be in correcting this?


Was this on credit karma or directly from an Equifax report? 

 

There's also people reporting this on reddit, so hopefully it's just a glitch that's rolled back without too much trouble 

@GZG @CH-7-Mission-Accomplished @Alleycat2003 

Yes she saw it on credit karma. Had not checked Equifax as of this writing. 

 

Good to know it's not an isolated event. That may help it to get correctly in whatever reports it's being generated erroneously in.

 

At least with this information it can reduce any stress for people experiencing this craziness.


*Update

Just checked my Credit Karma and they got me too. Checked Equifax and it's all good.

Message 5 of 17
House1204
Regular Contributor

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

I'm dead also. Oh well.








Message 6 of 17
Iusedtolurk
Established Contributor

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS


@House1204 wrote:

I'm dead also. Oh well.


@House1204  Shame because it looks like Equifax was your highest score by far too.

Message 7 of 17
bbrown0828
New Visitor

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

Currently dealing with the same. Saw a Reddit thread where it’s been going on for about 24 hours now. I stayed on hold with Equifax for over an hour and never got anyone to answer. 

Message 8 of 17
Horseshoez
Senior Contributor

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

I'm feeling left out; Credit Karma still shows me as being alive; guess I need to continue to pay my bills.  Smiley Tongue

Chapter 13:

  • Burned: AMEX, Chase, Citi, Wells Fargo, and South County Bank (now Bank of Southern California)
  • Filed: 26-Feb-2015
  • MoC: 01-Mar-2015
  • 1st Payment (posted): 23-Mar-2015
  • Last Payment (posted): 07-Feb-2020
  • Discharged: 04-Mar-2020
  • Closed: 23-Jun-2020

 

I categorically refuse to do AZEO!

In the proverbial sock drawer:
Message 9 of 17
WildestDreams
Regular Contributor

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

I guess i'm cool too? 

 

Yesterday May 13th CK started showing all of open accounts (CC, Auto Loan, Student Loans) as being 'closed ' ... today May 14th CK shows all of my accounts closed or removed (looks like my accounts that were old/not open show as removed) due to me being dead

 

This must be a glitch. Like others Equifax *dot* com and all my accounts I can log into are NOT showing this info 

Message 10 of 17
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