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Hoping someone can help

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Anonymous
Not applicable

Hoping someone can help

Here is my situation.  I got verizon to agree to remove an old account that showed a past due because we found that it was not my correct phone number.  Each of the three credit bureaus were sent an electronic deletion form requesting them to delete this account from my report on 2/17/2009.  It was gone on experian on 2/21/09 but both transunion and equifax are still reporting.  They claim they have no such letter from Verizon.  In the meantime I had disputed this item before verizon agreed to remove it.  Could the dispute be the thing that is holding up the deletion.  How can I get the CRA to remove this from my account
Message 1 of 3
2 REPLIES 2
haulingthescoreup
Moderator Emerita

Re: Hoping someone can help

I'd call Verizon back and ask them to re-send the letter that they supposedly sent to EQ and TU, this time cc'ing you. Alternatively, if they're willing to fax you a copy of the letter that they sent, you can ask for that. You could then turn around and send them to the CRA's.

Sounds like EQ and TU are dragging this out as long as they can, heaven knows why.
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 2 of 3
Anonymous
Not applicable

Re: Hoping someone can help

It is my understanding that if an account is currently in dispute status when the creditor contacts requesting deletion, the account won't update/delete until the investigation period is over.

 

EQ is good about this.

Message 3 of 3
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