I drained my account down to a $0 balance and sent a secure message to their Customer Support asking how to close my checking account and I got the following reply:
"At this time, we show that this account is at a $0 balance and we are unable to close it for you manually, which we do apologize about. Although, once this account has had a $0 balance for 365 days or more, it will then close out automatically and there are no fees to close this account."
So I have to keep it at a $0 balance for an entire year and wait for it to close out? This is the 1st time I've ever encountered this with a checking account...and I've run through plenty of them (for the bonuses).
Starting Score: 714
Bump.
