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How do I contact Credit Karma?

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Booner72
Senior Contributor

How do I contact Credit Karma?

I know this morning they had issues but they are resolved.  I have emailed for a new password reset and they sent it but that didn't work either.  I have emailed again for it and they continue to email back a standard response that they need my name and entire mailing address and they will be happy to reset.  I keep sending that.  I have 9 emails here.

 

Does anyone have any ideas on how to contact CK that is not through the support@creditkarma.com email?

STARTING: 11/24/10 EQ-584 EXP-648 TU04-595
CLOSED FIRST HOME 8/19/11 EQ-630 EXP-691 TU04-653
CURRENT: EQ-701 EXP-??? TU08-720
Message 1 of 4
3 REPLIES 3
Anonymous
Not applicable

Re: How do I contact Credit Karma?

I've had similar issues this morning.  I requested an auto pw change 3 times before submitting a request through customer service.  Approx an hour ago it seems those pw requests starting filtering through over 10mins time.  I have since gotten the customer support pw request also but nothing is working yet.  When I respond to the customer support email I keep getting the same auto response as the original.  I suppose the system is still down...

Message 2 of 4
MidnightVoice
Super Contributor

Re: How do I contact Credit Karma?

Had that problem - took them an hour to reset password.  But I can get on now

The slide from grace is really more like gliding
And I've found the trick is not to stop the sliding
But to find a graceful way of staying slid
Message 3 of 4
Countingpennies
Established Contributor

Re: How do I contact Credit Karma?

It's not just you, It appears from a number of sources that many are having this problem today. I would just chill until they get these latest bugs sorted out.
Message 4 of 4
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