I Think It Is All Over For Me Due to the Fraud

[RobertEG]

Were the funeral expenses contracted by you or by the executor of the estate?

[Anonymous]

The new expenses of $209?  I paid them out of my mother's checking account, a joint account as I am executor.  As far as the other expenses, they were covered by a pre-paid funeral plan she purchased in the mid 1980's.  We did not even use all of the possible services through the plan, as it was my mother's wish to just have a simple graveside service.  

[Anonymous]

I hope you received some resolution from this. Any update?

I am sorry for your loss.

[Anonymous]

Sorry I have not updated.  I ended up getting the estate attorney involved.  The payment of $209 was made through the estate anyway.  Legally, was inappropriate to be held liable personally for any costs.  

The legal office was successful in contacting the office person., who, subsequently, ended up blaming the problem on a "computer glitch involving pre-paid funerals." The attorney's office also sent a letter to the collection agency and a copy to the funeral home requesting the collectiona agency close this case.  The office person is also supposed to contact the agency as well.  Just wait and see right now.  According to Scorewatch, my FICO score is still way up there, and I have received no alerts of any collection notice being posted.  So, hopefully, it did not even get there.   I really am going to try to get some compensation from the funeral home regarding the expenses regarding this.  This computer glitch sounds like a pattern.  Who else has been damaged by this?   I hope the next post is confirmation from the collection agency this has been closed and a clear credit report.   Maybe I can get a discount on end-of-life plans!  : ) 

[Anonymous]

It has been over 30 days since I sent the letter to FMS (sent May 31).  My attorney also sent a letter a little later.  I have received no reponse from FMS, and am sending a letter again to FMS.

 Nothing about this has affected my FICO score, although it went down 3 points because someone committed fraud on a credit card and charged $600 of items.  Hoping this is resolved shortly.  The company even sent me info on the name and address of the person who committed the fraud.  

I also have to say that I am happy I signed up for Scorewatch here, as I got the alert today about a change in my FICO score.  

Wondering if it is customary for these collectiona agencies to ignore letters?  From what I have read here, I do not think that is lawful.