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Issue with Credit Sesame monitoring

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Anonymous
Not applicable

Issue with Credit Sesame monitoring

So, I use a number of monitoring services, to get a general idea of my credit. One of the products I use is Credit Sesame.

 

Well, today I checked my Credit Sesame account, and my score had dropped 11 points. I thought this was strange, considering it had gone up slightly on other sites. However, when I looked further, it said this was due to not reporting any kind of debt at all...

 

I have a number of credit cards, an auto loan, and about 2.5 years of history. And, Credit Sesame told me this morning that I don't have any of this... What is going on?! Has this happend to anyone? Smiley Frustrated

Message 1 of 14
13 REPLIES 13
Anonymous
Not applicable

Re: Issue with Credit Sesame monitoring


@Anonymous wrote:

So, I use a number of monitoring services, to get a general idea of my credit. One of the products I use is Credit Sesame.

 

Well, today I checked my Credit Sesame account, and my score had dropped 11 points. I thought this was strange, considering it had gone up slightly on other sites. However, when I looked further, it said this was due to not reporting any kind of debt at all...

 

I have a number of credit cards, an auto loan, and about 2.5 years of history. And, Credit Sesame told me this morning that I don't have any of this... What is going on?! Has this happend to anyone? Smiley Frustrated


No offense, but the last thing I would worry about is what Credit Sesame says about your credit profile.  Im sure its a temporary glitch and if you're concerned, just pull one of your real reports from here or Experian or the other two CRAs.

Message 2 of 14
IamB2
Established Contributor

Re: Issue with Credit Sesame monitoring


@Anonymous wrote:

So, I use a number of monitoring services, to get a general idea of my credit. One of the products I use is Credit Sesame.

 

Well, today I checked my Credit Sesame account, and my score had dropped 11 points. I thought this was strange, considering it had gone up slightly on other sites. However, when I looked further, it said this was due to not reporting any kind of debt at all...

 

I have a number of credit cards, an auto loan, and about 2.5 years of history. And, Credit Sesame told me this morning that I don't have any of this... What is going on?! Has this happend to anyone? Smiley Frustrated


Same issue happened to me and it updated again today. This was an issue on 2/28, which caused my score to drop from 721 to 668 for the same reason as yours. Today, it updated again, now it went up to 742... so it seems to be a temporary glitch which should be fixed

FICO® EQ 717 (3/5/15); TU08 732 (3/5/15); EX: 723 (3/5/15) - Last app 3/15/15; Inquiries: A TON!

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Message 3 of 14
Anonymous
Not applicable

Re: Issue with Credit Sesame monitoring

Yep, me too.  I tanked 53 points because, according to them, I can no credit cards!  I take it as a glitch and it will correct itself at some point.

Message 4 of 14
Anonymous
Not applicable

Re: Issue with Credit Sesame monitoring

Okay, phew... I was beside myself. I'm glad I'm not the only one. Smiley Happy

 

Thank you for the responses!

Message 5 of 14
Anonymous
Not applicable

Re: Issue with Credit Sesame monitoring

I just checked mine. Score jumped 60 points to 789, and it reads We could not calculate your credit usage because you don't have any open credit cards.  Smiley LOL

Message 6 of 14
Anonymous
Not applicable

Re: Issue with Credit Sesame monitoring


@Anonymous wrote:

I just checked mine. Score jumped 60 points to 789, and it reads We could not calculate your credit usage because you don't have any open credit cards.  Smiley LOL


So I lost 53 for not having any open cards and you gained 60 for the same reason!  Makes PERFECT sense!

Message 7 of 14
Pway
Valued Contributor

Re: Issue with Credit Sesame monitoring

When I checked my credit sesame it told me I did not have any open accounts.  I was like really, and I immediately closed my account.  If that was the case or if something was wrong I would of immediately got a notificaiton from LifeLock this morning.

Thank you for the wealth of knowledge I have learned from these forums. I am logging off as of November 9, 2022. I wish everyone great success.
Message 8 of 14
Anonymous
Not applicable

Re: Issue with Credit Sesame monitoring

Credit Sesame is off their rocker!!  Feb 1 score:  756;  March 1 score - 762.

 

Fico scores:  Feb 1 - 674;  March 1 - 651.  

 

Yep they are pretty accurate..........NOT! lol

 

Credit.com is using the same system as credit sesame because my scores are identical on both sites.

Message 9 of 14
takeshi74
Senior Contributor

Re: Issue with Credit Sesame monitoring

First off, it's a FAKO.  If you're going to use CS then use it to monitor your data.  Do not worry over the score it provides.

 

Second, no matter what scoring models you're comparing, don't assume that they will produce the same results.  You should expect different algorithms to produce different results.

 


@Anonymous wrote:

I have a number of credit cards, an auto loan, and about 2.5 years of history. And, Credit Sesame told me this morning that I don't have any of this... What is going on?! Has this happend to anyone? Smiley Frustrated


If the data doesn't match then that's yet another reason why you can't expect scores to match.  Any score is generated based on the data in a report.  These numbers aren't just pulled out of thin air.

Message 10 of 14
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