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@Anonymous wrote:I believe the practices of these "other" reporting agencies are sloppy and suspect, and they don't always get information from legitimate sources. There are apparently addresses on LexisNexis for me because they just randomly grabbed an address of someone with the same last name whom I don't know and who lives in a totally different state. And I'm positive it's not an identity theft issue, it's just these rather worthless secondary agencies picking up easy (and incorrrect) information in a sloppy manner.
When I've been asked security questions a few times by two different lenders, I have come to know what the "incorrect" answers are that they are looking for and provide those answers (inclouding questions about a car I've never owned). Pretty sad to have to do that because of their sloppy business practices, and from what I have seen others on the board reporting, these secondary ( I call them second rate) agencies will not remove incorrect information.
There really needs to be some oversight of these types of agencies who do this.
Read the one I just posted about this stellar company!
Hi officer,
I included your story here so others could see it. LexisNexis, IDA/Sagestream and all of these other nonsensical companies that are not one of the main 3 credit bureaus should really be shut down.
I know for a fact they have wrong addresses for me, information about a car I've never owned, and information about me going to graduate school in a state I've never lived in. I know with full certainty it is not related to identity theft; it's just their sloppy business practices. I really think they grab public information from people with similar last names and just stick it on anyone's report.
I only know they have the above information wrong from security questions I've been asked - I have never pulled one of these secondary reports. With so many people reporting that wrong information cannot be changed, I figure I will just end up getting myself really mad (see officer's story below). Very sad.
This is a big problem for many people that needs to be fixed.
officer737 wrote:
Thanks to LexisNexis and their "wonderful reporting" (those letters are dripping with sarcasm), they cause me several headaches. I can't get online quotes from some insurance companies that are accurate or when I do have do security questions to verify my identity......that really gets interesting! I was insurance shopping a few years ago thinking that I might switch companies I was ifnormed that I was involved in a wreck about 9 months before that and could I provide a copy of the wreck report. I stopped them and informed them that I have not been involved in a personal wreck in 25 years! They informed me that my "report" said I was. As I am a law enforcement officer I immediately checked my MVR and said "sorry, my MVR shows clear as it should be". I was then advised that LexisNexis was reporting that I was in one driving a white Chevy Implala. Come to find out, they attached some other guy's wreck to me because we had a similar name and at one time or another, lived on the same road even though it was 20 some odd block difference on the house number.
I called LexisNexis and asked them about the information that said that yes it was me and they were leaving it on my "report" no matter. I asked them could they confirm the driver's license information and the report number and that's when I was shocked I just about flipped my top. The license number didn't even match as the number were so far off that it wasn't even funny. Not to mention that the other person's license was REVOKED! The case number looked familar as did the wreck location and then I found out why......I WORKED THE WRECK AS THE INVESTIGATING OFFICER!! I informed LexisNexis again of the issue and they said "well your listed on the report" again I pointed out to them "of course, you idiot....I wrote the report!". Even pointed out to them that the person listed was a different race than I am and they still said "tough, deal with it".
So until whenever this falls off of whatever the hell the do, I have to keep dealing with it. And by the way, the insurance quotes are double to triple what they should be because of it.
@Anonymous wrote:I believe the practices of these "other" reporting agencies are sloppy and suspect, and they don't always get information from legitimate sources. There are apparently addresses on LexisNexis for me because they just randomly grabbed an address of someone with the same last name whom I don't know and who lives in a totally different state. And I'm positive it's not an identity theft issue, it's just these rather worthless secondary agencies picking up easy (and incorrrect) information in a sloppy manner.
When I've been asked security questions a few times by two different lenders, I have come to know what the "incorrect" answers are that they are looking for and provide those answers (inclouding questions about a car I've never owned). Pretty sad to have to do that because of their sloppy business practices, and from what I have seen others on the board reporting, these secondary ( I call them second rate) agencies will not remove incorrect information.
There really needs to be some oversight of these types of agencies who do this.
+1
I've learned it's simpler to just reply with the wrong answer as well.
In my case it is an old address... they have the subdivision name (only displayed on the property deed) in place of my street, so when I see it in a list I know it's what they are looking for, but it's not correct. From what I have read, getting it corrected is likely to be a Sisyphean task, so I'm putting off tackling it for when things are a bit calmer... LOL.
@thenicker wrote:
So whats the deal? Dispute over the phone the information or just mark what is on the reports with a check mark or highlighter and send it back?
They will not change anything even if it is incorrect, according to reports of many others on here. You can certainly try anything you like, but most find it to be an exercise in frustration. These subpar information services simply do not care if your information is correct, and from the reports of many individuals on here, these services will not fix incorrect information.
From the LexisNexis website:
Please note that LexisNexis Risk Solutions is not a credit bureau and does not maintain a database of credit information. We do not have the ability to add a security freeze to your credit file.
Then refers you to the big 3 CRA's
No control of our own information
@Anonymous wrote:Hi officer,
I included your story here so others could see it. LexisNexis, IDA/Sagestream and all of these other nonsensical companies that are not one of the main 3 credit bureaus should really be shut down.
I know for a fact they have wrong addresses for me, information about a car I've never owned, and information about me going to graduate school in a state I've never lived in. I know with full certainty it is not related to identity theft; it's just their sloppy business practices. I really think they grab public information from people with similar last names and just stick it on anyone's report.
I only know they have the above information wrong from security questions I've been asked - I have never pulled one of these secondary reports. With so many people reporting that wrong information cannot be changed, I figure I will just end up getting myself really mad (see officer's story below). Very sad.
This is a big problem for many people that needs to be fixed.
Thanks to LexisNexis and their "wonderful reporting" (those letters are dripping with sarcasm), they cause me several headaches. I can't get online quotes from some insurance companies that are accurate or when I do have do security questions to verify my identity......that really gets interesting! I was insurance shopping a few years ago thinking that I might switch companies I was ifnormed that I was involved in a wreck about 9 months before that and could I provide a copy of the wreck report. I stopped them and informed them that I have not been involved in a personal wreck in 25 years! They informed me that my "report" said I was. As I am a law enforcement officer I immediately checked my MVR and said "sorry, my MVR shows clear as it should be". I was then advised that LexisNexis was reporting that I was in one driving a white Chevy Implala. Come to find out, they attached some other guy's wreck to me because we had a similar name and at one time or another, lived on the same road even though it was 20 some odd block difference on the house number.
I called LexisNexis and asked them about the information that said that yes it was me and they were leaving it on my "report" no matter. I asked them could they confirm the driver's license information and the report number and that's when I was shocked I just about flipped my top. The license number didn't even match as the number were so far off that it wasn't even funny. Not to mention that the other person's license was REVOKED! The case number looked familar as did the wreck location and then I found out why......I WORKED THE WRECK AS THE INVESTIGATING OFFICER!! I informed LexisNexis again of the issue and they said "well your listed on the report" again I pointed out to them "of course, you idiot....I wrote the report!". Even pointed out to them that the person listed was a different race than I am and they still said "tough, deal with it".
So until whenever this falls off of whatever the hell the do, I have to keep dealing with it. And by the way, the insurance quotes are double to triple what they should be because of it.
I agree 100%!! They do not realize that the information provide to their surscribers do end up on a person's credit report. Yesterday I got the address for the guy mentioned in my story removed from my EX report (grumbling). They do not realize that their inaccurate reporting can and does cost people. If I can't verify the information I can lose my clearances and access to information that I have to access in the performance of my job.
He is another good exmaple of some of their glorious information: years ago my sister bought a car from a tote the note lot that reports the bureaus. She had a heaert attack and lost her job, got behind on the bills and lost her car. She had a pickup truck. Fast forward to a few months ago and the sheriff's department shows up at my mother's house to seize my mother's car to settle the debt left owed on my sister's car. My mom's car is owned free and clear and I have the paid off title in my safe and my sister has never been associated with my mother's car which is solely in my mom's name. My mother and my sister's maiden name are the same, my sister's current legal name has been different for almost 30 years. LexisNexis is reporting that my sister lives at my mother's address, she uses her married and maiden names and even though my sister's SS# is right on the paperwork for the court case and everything they tried to attach to my mother's vehicle even though she has a different SS#. Spoke to the attorney representing the the old case and they said they can see that the names AND SS# is different but LexisNexis says that my moms car is my sisters and they tried to attach to ti. I finally got that settled and they arent trying to take my mothers car (plus the fact that I informaed the atty that the next person steppoing foot on the property trying that crap was going to jail for criminal trespassing) any more. I monitor my mother's CRAs and handle all of her bills and such and a few days ago what happens? The case against my sister's almost 7 year old debt over a truck lands on my mother's credit reports! In the process of disputing those with the CRAs now.
Notwithstanding their contentions not to be a CRA and not subject to the provisions of the FCRA, including reqirment to provide a free annual report and to prvide reinvestigation of disputes of the accuracy of their reports, they nonetheless agreed to a substantial settlement for assertion violations.
See the Law360 web page article:
LexisNexis Pays $14M In Suit Over Reports Sold To Debt Cos.
By Juan Carlos Rodriguez
Law360, New York (March 18, 2013, 1:55 PM ET) -- LexisNexis will pay $13.5 million and overhaul its Accurint background search product to settle nationwide class action claims that it sold reports to debt collectors without following consumer protection laws, it said Friday.I have a Lexis account that I use for doing expert consulting work for attorneys and non-profit advocacy organizations (I'm not a lawyer, nor do I play one on TV). The problem and blessing of Lexis is that they do no see themselves as, or act like, a CRA. In a nutshell, they are a subscription based public records search engine with great cross referencing tools. If the underlying public record is wrong, so is the search engine.
The statutory definition seems to include parties who assemble and sell information to third parties.
"FCRA 603(f) The term "consumer reporting agency" means any person which, for monetary fees, dues, or on a cooperative nonprofit basis, regularly engag-es in whole or in part in the practice of assembling or evaluating consumer credit information or other information on consumers for the purpose of furnishing consumer reports to third parties, and which uses any means or facility of interstate commerce for the purpose of preparing or furnishing consumer reports. "