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So I guess my issue is with FICO and not the credit bureau or lender.
On a CC or other true revolving loan I'd be able to keep drawing, but this loan had a fixed draw period (I think it was 2 years) and has been in the repayment period for several years with no fresh draws allowed. And since it's secured by the house, it's effectively just a mortgage at this time - and a tiny one at that - so it should be helping my score rather than hurting it, or so it seems to me. Of course logic may not enter FICO.
Does FICO have any mechanism for dealing with individual issues like this? Alternatively I guess I could take out a true mortgage to pay this loan off. Ironically though it's so small by mortgage standards I'd have trouble finding a lender who's interested. And _really_ ironically, I'm only paying 2.5% interest on the HELOC due to the poor indexing choice the lender made when I took it out.