National Grid issue

[Anonymous]

Hi Everyone,

    My wife and I are trying to purchase a home. We noticed a national grid collection on her report. It was her mom that used her name and social for services. We filed a police report and did a letter of responsibility so her mom may take on the debt. We filed a dispute with national grid with paperwork and sending that info over, haven't heard from them yet. We went and filed a dispute through the credit bureau and got a response within 12 hours saying the debt is valid. Which we included the police report and letter of responsibility. What else can we do to have it removed?

Thank you

[Boss2Boss]

I would file a handwritten dispute by certified mail and attach your proof so that a person will actually review it.

[CreditInspired]

Hi OP and welcome to myFICO

It’s now time to file a complaint with the Consumer Financial Protection Bureau (CFPB). Here is the link https://www.consumerfinance.gov/complaint/

[Anonymous]

Once I file a dispute, will that remove it from her her report?