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Oh, no they definitely issued her a new account. Just me that wasn't issued a new card. I think I will have a new card issued- as was mentioned this could be an inside job and that could also be why I was discouraged from requesting a new card.
@Anonymous
I am glad Navy issued a new account for your daughter. And definitely yes, you should request a new Cc. Hopefully no more issues.
@Anonymous wrote:Ok, I have two Navy stories.
1st: I consistently have a "pending" charge from Wayfair (I never shop there) on my account. I think my daughter may have shopped there once using my card. Navy always blocks the charge but they stated they don't need to reissue me a card because it won't go through. So far, it hasn't.
2nd: My daughter received a call from a scammer. They told her that her account had been compromised and asked her to verify some information. Anyway- she was felt uncomfortable and said well can I just call you back and then provide the info. They said ok, but we'll need to disable your account until you call back. She was like "cool". They hung up... she checks her account and whyyyy they had successfully taken a loan out from NFCU in her name! The only problem was they needed to have access to her account to get the funds which is what prompted them to call her. This also sounds like an inside job.
A little weird and a lot of creepy. Hopefully you get it worked out.
@gingerflower wrote:Wow! That sounds Scary someone new your code word. That is impossible how can someone know your code word. I myself was shocked my Cc was used bcuz my Cc is in my safe box. Now I been paranoid and been checking all my accounts every other day. I have to say your situation is very Scary!! Thk you for sharing this information. Glad everything been straighten out.
The way I found out this had happened was multiple alerts from myFICO that a new address had been added to my reports from all 3 bureaus. Navy was reporting this new address!
It took almost a week before the address was removed from the last bureau.
I'm not gonna be calling into Navy anymore unless it's absolutely necessary.
Sorry about the rant in your thread, enjoy your weekend 😁
No problem it's nice to know I am not the only person having issues with Nfcu. Thank you for your feed backs. Have a enjoyable weekend.