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Outcome of AMEX F/R

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sl
Established Contributor

Re: MidnightVoice wrote:     I would think that a competent c...

BTW...Have I said I will never do business with AMEX again!
Message 31 of 37
sl
Established Contributor

Re: Stop the worry>>>

I've called AMEX before and I get the routed to India or overseas and some cannot speak English.
Message 32 of 37
Anonymous
Not applicable

Re: Stop the worry>>>

LOL!  The first time I called in yesterday my call went to India.  I could barely hear the csr, and I could barely understand what I did hear.  
 
Message 33 of 37
Anonymous
Not applicable

Re: Stop the worry>>>



centurionholder wrote:
Jamesus81801  and Weezie
 
I agree with both of you. By accepting and using an AMEX card, you not only have a contractual responsibility, but a monetary one as well.  If AMEX wants to check your financial statements one time in order to verify your income and allow you to charge with NO PRESET SPENDING LIMIT, then why should anyone complain. 
 
I don't hear people crying about AMEX when they are able to spend tens of thousands of dollars on their cards without question during their spending spree vacation and pleasure trips, so why all the moaning when AMEX, a legitimate bank, asks for a financial review in order to allow you the flexibility of using the card?
 
If you don't like AMEX, don't use it or keep it.  I have, and have had cards from chase, citi, barclay, pulaski bank, discover, and merrill lynch.  Aside from merrill lynch, I have to say that AMEX customer service is by far the most superior, and knowledgeable to date.  I actually speak to someone who is trained to help me, not answer my questions with other questions, and MOST IMPORTANTLY, they all speak fluent English.
 
PS...I don't now, and have never worked for AMEX, so please don't think me an AMEX mole in the forum.  I am just another ordinary consumer who has his own opinions about the plastic cards many of us depend on every day, and as always respect everyone else's opinion.  AMEX works for me, it may not work for you.Smiley Happy
 
 
---and btw,,MIDNIGHT...I do agree with you that freezing accounts without warning is not the best of business practices, and I do beleive they should apporach that problem from a different angle.


Message Edited by centurionholder on 08-03-2007 12:33 PM

Message Edited by centurionholder on 08-03-2007 12:34 PM

Ok....now if you are talking about a preset spending limit, I agree.....verify away (still think it should be done with a pre-warning) but, all of my cards have a spending limit, one of them only 1000.00. And when they pulled my credit report, they could plainly see that I have never ever maxed a card out. But, oh well....it's done, it's over and all is well. IF it happens a second time for no good real reason I will gladly tell them BYE BYE!!!!
Message 34 of 37
Anonymous
Not applicable

Re: Stop the worry>>>

  Jamesus81801 wrote:
 
But if you didn't have an established relationship with the company, even if only for a couple of weeks or months, would you hand over your income statements knowing that you could be turned down completely and they would still have that personal info and you gained nothing but in inquiry to your CR's.
 
 
_________________________________________________________________________________
 
You betcha....If given a good reason. Should I not trust this Fortune 500 company with my financial documents? What might they do with them. I think they are intelligent enough to not share my personal info with anybody else without my permission.....and if they did, I wouldn't have to worry about my Fico score or having any credit because I would be one very wealthy chick!!Smiley Wink
Message 35 of 37
Anonymous
Not applicable

Re: amex is OVER,

got the call today all acounts are restored, no cl decrese no change. took 4 weeks.
 
thx
 
sam
Message 36 of 37
Anonymous
Not applicable

Re: Stop the worry>>>

Yes,,Amex does not usually look into your fico score when doing a FR,  They usually use the credit info they have on hand at that moment.  Most credit companies look into your fico scores and history befroe offering CLIs and / or changing the terms of any accounts, and this usually is a soft inquiry, not affecting your scores at all.
 
AMEX is specifiaclly focused on the financial part insterad of the credit report part during a FR.Man Wink 
Message 37 of 37
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