@cammyfive wrote:I just posted about my experience in the General Credit forum but wanted to circle back and post here, as well.
I called in today and after explaining what I wanted to do - pay off the old charged off checking account - I was transferred to Collections where the rep told me the amount (just under $2K) and I paid with my debit card. From there she transferred me to the Security Dept and after explaining what happened all of those years ago and being up front, the rep immediately removed the red flag from my account and reopened them after verifying. my idenity. I was SHOCKED all of this happened within 15 minutes. I'm very grateful they let me back in/re-opened my account immediately. I quickly wired $4k from my main PenFed checking account and will be switching over my payroll direct deposit.
Very nice. Yet another example of user friendly customer service at NFCU.
FWIW, I opened my accounts with Navy about a month ago. I applied for an unsecured card and was denied. A few days later, I applied for a car refinance and was approved. About a week later, I was approved for their secured CC.
Also, I believe they have an auto refinance SUB going ... if you refinance your car, they deposit 200 bucks into savings about a month after your first on time payment. You might want to call and see when this program ends...
Finally, they have a starter Certificate of Deposit program that you can open with 50 bucks and add to throughout the year... interest rate is locked in at 3.5 percent for a year up to 3000 in deposits. Definitely take advantage of that!
As people have stated, Navy is all about relationships so put a good chunk of your direct deposit into Navy every month, try the starter CD and that should help get your relationship back on track.
Good luck.
@JoJoCal19 it is my understanding that if you want back in with credit or loan products, you'll have to make them whole on the loss incurred.
@JoJoCal19 wrote:So I'm interested in more about NFCU and letting people back in. I had 3 items that were in included in BK in 2010. I was advised that after 7 years I would be able to reestablish the relationship. So I got access to my checking account again in 2017 or 2018, however since then I've been denied for any CC or loan with them and the reason has been "You caused NFCU a loss." So what is going on? Do you have to pay back the loss, and I wasn't told? These items weren't just CO, they were included in BK, so they cannot legally collect anyways.
Legally, you don't have to pay them back, but they're under no obligation to approve you for credit products. They're also not strong arming you into paying as you don't have to bank with them.
