Problems logging into EQ site?

[Anonymous]

Here it is Verbatim, anyone else getting this?

Order in Progress

Our records indicate that you already have an order in process for this product. We will email you when your order is available for viewing in the Member Center. If you have any questions, please call us at 1-877-47GUARD (1-877-474-8273) or email us at Equifax Customer Care.

[laz98]

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@Anonymous wrote:

Here it is Verbatim, anyone else getting this?

Order in Progress

Our records indicate that you already have an order in process for this product. We will email you when your order is available for viewing in the Member Center. If you have any questions, please call us at 1-877-47GUARD (1-877-474-8273) or email us at Equifax Customer Care.

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ME ME ME ME ME!!!

if i get this message one more time i'm going to scream.  i've been getting this for about a week & a half now.  emailed them twice, no response.  i hate calling, because i always catch someone with a heavy accent that i can't understand (i don't do accents very well, & my hearing kind of sucks).  i really hope they fix this soon.  i haven't been able to get a new report since 12/21.

[Anonymous]

Well, two is enough for a class-action suit, right? LOL. It does no good to call them, CSR's are clueless about it and tried to blame it on me. They haven't answered my emails either. I will run out of patience soon.

[laz98]

they have about 3 days to fix it before i get billed again, so they better do it or i'm cancelling.  i don't have time (or money!) to waste on their idiotic games. 

[laz98]

UPDATE:  the day before i was about i get billed again, they emailed me saying they had fixed their problem.  sure enough, i logged in & was FINALLY able to update.  no surprise, though, that there was absolutely no delay in their billing me