TU Accidentally Deleted an Account

Anonymous · ‎03-31-2008

While cleaning up some incorrect personal information in my TU report regarding past addresses and such, I also noticed that one of my cards was reporting an incorrect balance. I should have let sleeping dogs like (it was only a $99 difference), but, I figured while I was cleaning up, I should have TU clean that up to.

Today via snail mail I received the correction later from TU. Except instead of correcting the balance on the account, they just deleted it entirely!!!

This is account goes back 3 years, so I'm not so eager to lose it.

Will it 'reappear' automatically during the next billing cycle?

Or do I need to contact them and get them to fix something?

Anonymous · ‎03-31-2008

is it still open? if so using and triggering it to report should make it report. if not, then your likely out of luck. one of the reason you should be very sure about what and why you are disputing.

Junejer · ‎03-31-2008

@Anonymous wrote:
While cleaning up some incorrect personal information in my TU report regarding past addresses and such, I also noticed that one of my cards was reporting an incorrect balance. I should have let sleeping dogs like (it was only a $99 difference), but, I figured while I was cleaning up, I should have TU clean that up to.

Today via snail mail I received the correction later from TU. Except instead of correcting the balance on the account, they just deleted it entirely!!!

This is account goes back 3 years, so I'm not so eager to lose it.

Will it 'reappear' automatically during the next billing cycle?

Or do I need to contact them and get them to fix something?

One of the occupational hazards of disputing balances. Make sure that your CCC knows what is going on.

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Anonymous · ‎03-31-2008

@dnm45227 wrote:
is it still open? if so using and triggering it to report should make it report. if not, then your likely out of luck. one of the reason you should be very sure about what and why you are disputing.

Yes, it's still open.

Time to pull it out of the sock drawer, it seems.