Hi everyone-
So I've been struggling with the lag experienced by TU in updating my final paydown on my third credit card. We're prepping for formal preapproval on a mortgage this month, and its super critical for me for all three of my cards to report paid down with all three of the CRAs. TU was the final report on the final card, but despite the other two showing it, TU did not.
I called TU today, and nicely asked to speak to their executive escalation department. The man who answered asked if was a U.S. based request, I said yes, and a few minutes later a woman answered. I explained our situation with the nonreporting, she asked if I had documentation. I offered to fax my latest statement from the credit card, and she said she would fix it for me. I faxed in the info. a couple of hours later, and I'm waiting for the change. But I'm hopeful! Capital One Credit Tracker just sent me notice that it has seen a change on my TU account, so maybe that's it!
I'll report back. When this happens, my mid mortgage score will go up to about 670, and I'm good to go. This is such a roller coaster on a daily basis.
