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Transunion Dispute Investigation - Confused by Status

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Anonymous
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Transunion Dispute Investigation - Confused by Status

I filed a dispute with Transunion on 2/19/18, and the Status currently shows In Progress, with no Completed date.  However, when you hover over the In Progress icon to get more detail, I'm seeing Status Detail:  1 of 1 Complete.

 

Anybody know what that means?  Is my dispute investigation completed, but the overall Status just wasn't correctly updated yet?

 

I plan on calling them, but thought I would check here first since I won't be able to call them until much later tonight.  Thanks!!

Message 1 of 4
3 REPLIES 3
Anonymous
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Re: Transunion Dispute Investigation - Confused by Status

Most likely, i would call and let them know. Ask them what the outcome was since it shows completed.
Message 2 of 4
Anonymous
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Re: Transunion Dispute Investigation - Confused by Status

Thanks!  I called them last night and the request had indeed been completed.  It was just very confusing since the overall status still hadn't been changed.  And I never received any email notification of anything either.  I would've kept waiting until the overall status had been updated had I not noticed that additional detail in the little hover box.

Message 3 of 4
Anonymous
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Re: Transunion Dispute Investigation - Confused by Status

Cool, hope it worked out!
Message 4 of 4
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