USAA Deposit At Home

[fedxboy]

What about the deposit@mobile app on the phone??  I'm a partial member and it works for me......I love it!! no fees whatsoever

[lhcole77]

This thread is almost 6 years old.

I'm a partial member and was told many times that only members who are eligible for auto or property insurance (aka full members) can use deposit at home and/or mobile deposit.

[MojaveMoon]

"What about the deposit@mobile app on the phone??"

That's a great suggestion, but my family can not justify the annual cost of a data plan for a smartphone. We only have basic phones.

"This thread is almost 6 years old."

Yes it is. But the information in it is not out of date and is still relevant.

[takeshi74]

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@MojaveMoon wrote:

(2) @Anonymous any and all follow-up communication(s) regarding deposit @ home that I have to make be handled by USAA's website's internal email, and if I am eligibile then can the service be activated through communicating by USAA's website's internal email ? From the pull-down menu on their website, I sent a 

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I believe so.  Haven't done so myself (I also use the mobile app) but they've handled just about everything via the web site messaging aside from things that require identity verification, etc that are better handled with a phone call.  You'd probably get a faster definitive answer by using the site and asking USAA.

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@MojaveMoon wrote:

(1) I am puzzled by why this employee did not determine my eligibility prior to communicating to me.

We can speculate endlessly but you'd have to ask that CSR.  USAA's reps are generally very good in my experience but, like any other company, their CSR's aren't 100% consistent.