i am trying to dispute the date an item was reported my account with verizon that wont remove the item the one item i cannot get removed. They are reporting the item was sent to collection in 2007 but it was sent in 2005 and i paid it off in 2007. I tried disputing online but it will not allow me to because it was verified by them and will not allow me to further dispute it. how do i go about handling this?