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VA Appraisal Low on New Build

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Booma
Established Member

VA Appraisal Low on New Build

We are scheduled to close 10/7 and the appraisal just came back at $326,000 on our agreed price of $329,600. We were supposed to close by 10/3 per contract and builder pushed it to 10/7 due to city inspector delays. I'm already missing my 45 day rate lock, which will probably cost me $400-500 in fees.

 

I am meeting the builder tomorrow to discuss the issue and I want to get some information. I have a full copy of the appraisal and can give you information about the comps, but I'm not sure what is relevant. 

 

The houses in the area sold for $130-131/sqft and ours is at $132. We did have the builder add some extras, as you always do with new construction. We added more hardwood, gutters, fencing, a storm shelter, and some additional paint glazing in some areas of the house. The comps had some of these features and the only thing listed differently on the appraisal is our storm shelter, where the appraiser gave us full quoted cost credit.

 

My question is what are my arguments for having the builder pay the full difference? Obviously for him this is not only about my sale, but future comps as well. I would imagine he is going to try to get me to pay some or all of the difference. It is a VA loan, so I could walk, but realistically $3,600 is not enough to walk away from a home we more or less finished out to our specs. 

 

I wonder what is typical. I assume the builder must come down, but that is not based on experience. I would also be open to adding a few additional items to balance it out. If he added a few additional ceiling fans and wired my wall mount and home theater I might be willing to pay more of the difference. To my mind that would allow him to keep his comp price up while giving me something for my money. Is that legal? Would we have to reappraise or tell the bank?

 

Please let me know my options and what you did or have seen done in similar situations. I have less than 24 hours to get my ducks in a row. If you need more information let me know and I will be happy to provide it.

Message 1 of 14
13 REPLIES 13
ezdriver
Senior Contributor

Re: VA Appraisal Low on New Build

I am a sales counselor for a national builder. If this were our transaction, we'd provide backup comps to support an appraisal review or we'd drop the price to accomodate the difference in purchase price vs appraised value. You'd be better off taking a stand and ask the builder to adjust the price or include some stuff to make it worth your while to close on it. Good luck and let us know how it turns out.

Message 2 of 14
Booma
Established Member

Re: VA Appraisal Low on New Build

I spoke with the builder's agent today. We are first time home buyers and they know it, so the first thing she said was I'm sorry this happened to you on your first ever home. What you'll need to do is pay the difference. She went into an explanation about how the VA appraiser had a "chip on his shoulder" and a bad attitude and undervalued the house. She said a conventional appraiser would have valued it much higher and therefore it was our responsibility to make up the difference. 

 

She also tried to show some other comps, but her stance was that the comps in the neighborhood (several across the street) were only valid if they built the house. The other builders weren't up to their standards and should not be considered. She also said that we had asked for several upgrades that the VA appraiser didn't value fairly and we should be responsible for paying for our additional requests.

 

I find this all to be mildly insulting, but I sat and said little while I gathered information. I spoke with my attorney and I intend to send a polite and professional email tomorrow offering to allow them to pay the difference in closing costs so they can retain their purchase price. I'll explain that I appreciate the information they provided, but I do not find it to be correct.

 

If they get ugly I will make it clear that I can walk and will have a much easier time finding a place to buy than they will selling the house. They have three completed, unsold homes in the neighborhood (there are only about 60 homes total in the development). Adding a fourth one will hurt them more than it does me.

Message 3 of 14
ShanetheMortgageMan
Super Contributor

Re: VA Appraisal Low on New Build

I think your plan is a good one.  While the builder's agent may have a pretty good idea of what the builder will ultimately do, it's still the builder who makes that call and not the agent.  Nothing to lose by sending in a formal request you mentioned, worst case is they say no and you decide on what route you want to take from there.

Free Mortgage Advice & Pre-Approvals (FHA, VA, USDA, Fannie, Freddie, Non-Prime, Construction, Renovation/Rehab, Commercial) since 2002
Mortgage Broker located in Southern California and lending in all 50 states
Message 4 of 14
mynameainttracy
Established Contributor

Re: VA Appraisal Low on New Build

I hope that this doesn't happen to us. We are doing a new build VA and the sales agent warned us up front that VA appraisals are sometimes low and they would not lower their price or make up the difference. I hadn't thought much about it until seeing your story. 

Message 5 of 14
ezdriver
Senior Contributor

Re: VA Appraisal Low on New Build

I am shocked to hear the nonsense that is being siad by those builders' agents. If the builder agreed to accept VA mortgage financing, then they are arrogant and shady to not accept a VA appraisal.

 

Are those reps employees of the builder or real estate sales people representing the builders?

 

Those agents need to be told that the purchase agreements do no contain any caveats/conditions regarding a VA appraisal vs a standard appraisal. The OP has a good plan and deserves kudos for being so restrained when told that nonsense by the builder's agent. 

 

DO NOT PAY the difference. Be ready and willing to walk away from the transactions if they don't appraise.

 

Please keep us updated.

Message 6 of 14
Booma
Established Member

Re: VA Appraisal Low on New Build

The rep in question is their exclusive real estate agent and the sister in law of the builder. Here is my prepared response. Please let me know what you think.

 

Hi [Name omitted],

 

I gave a lot of thought to this after our conversation yesterday and I spoke with [Mrs. Booma] about it last night. While I appreciate the information you provided and your take on the situation, I disagree in principle with most of what you have presented.

 

The information you were able to provide for comps more or less matches what is in the appraisal. Given that the previous [Builder] homes sold for $130-$131 and the surrounding homes of other builders sold for $129, I’m not sure what warrants the price rise in our situation. We of course received upgrades in exchange for an increased purchase price, but every spec home I have come across includes something similar. You and every other builder we visited confirmed this to us in every house we toured. 

 

I understand we are first time buyers and we are not in tune with the market, but it seems that the price was raised on our house arbitrarily compared to substantially similar homes sold in the recent past. I don’t feel it is our responsibility to bear that burden and I feel the comps support the appraisal price. Ultimately it is the right and responsibility of the seller to set a price that the market will support.

 

As for the impact the VA appraiser had on the situation, or whether or not he had a “chip on his shoulder”, I very much doubt any personal feelings on either side entered into the matter. He was simply doing his job. I understand through you and other sources of information that VA appraisers are often conservative, however it is my understanding that this has more to do with their independence from market influence and referrals than any vendettas or incompetence.

 

As the appraisal is the only one available I must rely on it. Speculating about the nature of a separate appraisal is not a reasonable basis for negotiation in my opinion. It may be true that a conventional appraiser may find the value to be higher, but the only way to know is to find a conventional buyer. As we made it very clear from the beginning that we would use a VA loan this should have always been a factor and, if VA loans were not acceptable, it would have been more prudent on your part to avoid the deal altogether.

 

While you were right in your assertion that another buyer can and would be found, that does not prevent this very scenario replaying on the next attempt to sell the house. It would also require time, energy, and expense to find a replacement buyer in this market this time of year. I understand that you have other homes in the neighborhood to sell and we believe a solution exists that would be equitable and advantageous to both sides.

 

If [Builder] will agree to credit closing costs to the amount of $3,600 we will maintain the purchase price as-is, thus protecting your future comps. We have no great wish to start the process over again, but the out of pocket expenses are beginning to snowball as we are already $500 in the hole for missing our 10/3 rate lock. While we have the resources to address these issues, it is not a sacrifice we can comfortably make.

 

If the above solution is agreeable we are happy to move forward and close on Tuesday. If not we will of course evaluate and respond to any alternative solutions you and [Builder] may have before deciding whether or not this is still a valid option for our first home.

 

Thanks,

[Booma & Mrs. Booma]

Message 7 of 14
ShanetheMortgageMan
Super Contributor

Re: VA Appraisal Low on New Build

Well written.

Free Mortgage Advice & Pre-Approvals (FHA, VA, USDA, Fannie, Freddie, Non-Prime, Construction, Renovation/Rehab, Commercial) since 2002
Mortgage Broker located in Southern California and lending in all 50 states
Message 8 of 14
Booma
Established Member

Re: VA Appraisal Low on New Build

I was seconds from hitting send when my lender called and said that underwriting took exception to the appraisal as well. They are asking the appraiser to substitute a few comps and update the appraisal. Luckily I was able to change directions and tell the builder that they are challenging it and hopefully the outcome is mutually advantageous. I don't know that further complication is a good thing, but at least it is a third, less contentious option.

 

Shane, in your experience will a VA appraiser substitute comps if the lender can provide reasonable suggestions?

Message 9 of 14
ShanetheMortgageMan
Super Contributor

Re: VA Appraisal Low on New Build

Before the appraiser submitted the appraisal with a value lower than the purchase price, they should've informed a designated point of contact that the appraised value will be coming in low.  This is called the "Tidewater Initiative".  http://www.benefits.va.gov/phoenix/pdf/rlc/fee_appraiser_handbook_sept_2007_revision.pdf (page 25) has more details.

 

It appears it's already past that point though, so the next step would be the LAPP Reconsiderations of Value (page 28 of that .pdf).  A form has to be completed and the turnaround time can be anywhere from 3-8 business days.  Just depends on how busy everyone is.

 

Appraisers will usually stand by their initial analysis though, we've appealed several of them and the appraiser refused to change any of them, then we went directly to VA and they stood by the appraiser.

Free Mortgage Advice & Pre-Approvals (FHA, VA, USDA, Fannie, Freddie, Non-Prime, Construction, Renovation/Rehab, Commercial) since 2002
Mortgage Broker located in Southern California and lending in all 50 states
Message 10 of 14
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