Citizens Bank declined a checking account due to “Credit Information Services”

[FicoMike0]

I'll check after I close a couple.

[Captainrondetroit]

I was denied online for the same reason. I went to a local branch and opened a personal and business checking account with no issues. I showed the manager the denial message and she was stumped. I am guessing it is just some random turndown they use if they are unsure of fraud. 

[coldfusion]

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@Captainrondetroit wrote:

I was denied online for the same reason. I went to a local branch and opened a personal and business checking account with no issues. I showed the manager the denial message and she was stumped. I am guessing it is just some random turndown they use if they are unsure of fraud. 

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Spitballing here but were you using a VPN (NordVPN, PIA, ExpressVPN, etc) or work computer using a zero-trust (ZScaler, Netskope, etc) application, or were you traveling when you applied online?