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These were ranked by customer surverys for: customer service, website, ease of transactions, hours, locations. Not ranked according to community standards such as: low credit score, high limits, sp clis, no POI etc. lol! Could still be useful for finding credit unions ppl are generally happy with.
survey of more than 72,000 CR members march 2018
In order from highest ranking:
Michigan State University Federal Credit Union
SchoolsFirst Federal Credit Union
PSECU (Pennsylvania State Employees Credit
ESL Federal Credit Union
North Carolina State Employees' Credit Union (SECU)
Star One Credit Union
Navy Federal Credit Union
Logix Federal Credit Union
Tower Federal Credit Union
Mission Federal Credit Union
Ent Credit Union
BECU
Tinker Federal Credit Union
Lake Michigan Credit Union
Wings Financial Credit Union
Langley Federal Credit Union
Northwest Federal Credit Union
University of Wisconsin Credit Union
Redwood Credit Union
RBFCU (Randolph-Brooks Federal Credit Union)
Washington State Employees Credit Union
Redstone Federal Credit Union
University Federal Credit Union
Alaska USA Federal Credit Union
Wright-Patt Credit Union
Eastman Credit Union
DCU (Digital Federal Credit Union)
Redwood Credit Union
Idaho Central Credit Union
Visions Federal Credit Union
I'm surprised Pentagon FCU didn't make the list ...
good customer service is base on indivitual's experiences
DCU near the bottom. Doesn't surprise me one bit. I know alot of people like them here, I on the otherhand have had nothing but terrible CS from them.
@DaveInAZ wrote:
What is the source of this ranking ?
Consumer Reports:
https://www.consumerreports.org/products/credit-unions/ratings-overview/