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Credit Unions ranked for Customer Satisfaction

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stellar
Established Contributor

Credit Unions ranked for Customer Satisfaction

These were ranked by customer surverys for: customer service, website, ease of transactions, hours, locations.  Not ranked according to community standards such as: low credit score, high limits, sp clis, no POI etc. lol!  Could still be useful for finding credit unions ppl are generally happy with.

 

survey of more than 72,000 CR members march 2018

 

In order from highest ranking:

 

Michigan State University Federal Credit Union

SchoolsFirst Federal Credit Union

PSECU (Pennsylvania State Employees Credit 

ESL Federal Credit Union

North Carolina State Employees' Credit Union (SECU)

Star One Credit Union

Navy Federal Credit Union

Logix Federal Credit Union

Tower Federal Credit Union

Mission Federal Credit Union

Ent Credit Union

BECU

Tinker Federal Credit Union

Lake Michigan Credit Union

Wings Financial Credit Union

Langley Federal Credit Union

Northwest Federal Credit Union

University of Wisconsin Credit Union

Redwood Credit Union
RBFCU (Randolph-Brooks Federal Credit Union)

Washington State Employees Credit Union 

Redstone Federal Credit Union

University Federal Credit Union

Alaska USA Federal Credit Union

Wright-Patt Credit Union

Eastman Credit Union

DCU (Digital Federal Credit Union)

Redwood Credit Union

Idaho Central Credit Union

Visions Federal Credit Union

 

Message 1 of 6
5 REPLIES 5
Anonymous
Not applicable

Re: Credit Unions ranked for Customer Satisfaction

   I'm surprised Pentagon FCU didn't make the list ...

Message 2 of 6
creditfan
Established Contributor

Re: Credit Unions ranked for Customer Satisfaction

good customer service is base on indivitual's experiences

Message 3 of 6
Jnbmom
Credit Mentor

Re: Credit Unions ranked for Customer Satisfaction

DCU near the bottom. Doesn't surprise me one bit. I know alot of people like them here, I on the otherhand have had nothing but terrible CS from them.

EXP 780 EQ 796 TU 810
Message 4 of 6
DaveInAZ
Senior Contributor

Re: Credit Unions ranked for Customer Satisfaction

What is the source of this ranking ?
Message 5 of 6
Anonymous
Not applicable

Re: Credit Unions ranked for Customer Satisfaction


@DaveInAZ wrote:
What is the source of this ranking ?

Consumer Reports:
https://www.consumerreports.org/products/credit-unions/ratings-overview/

Message 6 of 6
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