Thoughts on new Navy Fed app?

dukembams · ‎11-15-2024

As most who are members of Navy Federal know, they have a new app design. Curious on thoughts? A couple of things I have noticed:

•Transfer is backwards to what most seem to like. Instead of "From" and then "To", it is "To" and then "From".

•Transactions for some merchants are double posting but only impacting the balance once.

Anything else that others have noticed? I still thoroughly enjoy being with Navy Federal.

Hipployta · ‎11-16-2024

I don't like it. It moved things unnecessarily and hides data that used to be displayed.

FICO (01/29/2025) EX 850 I TU 843 I EQ 841
INQ: 1/12, 2/24
Cards 0/12, 0/24
Mortgage: 5.5% 30 yr $412K, Auto Loan: 2024 Kia Telluride $38K, Loan: SoFi $36K
Total CL: $430K, 1% Utilization
Top CLs: AMEX Plat NSPL, AMEX BCP $55000, NFCU Visa $48900, AMEX Everyday $42900, BOA Americard $33000, Langley PLOC $21900, Paypal MC $20000, Discover $19500, Langley TR $18100, Chase Amazon $18000, NFCU AMEX $18000, NFCU MC $13100, Chase Freedom $13000, Chase Bonvoy $12600, GM Rewards $12000
Next 3 Years: Sell condo, then close on new build, pay off auto loan, then focus on paying down mortgage. Consider a HELOC, CSP, United Quest credit card, World of Hyatt, Truist or NW LOC, and/or one of the USB ards after I garden until August 2025 for 0/24

BudC2 · ‎11-23-2024

I have provided negative feedback several times, but I get the feeling they don't even look at it. There was certainly no response. Not even an automated thank you. There was nothing wrong with the old app. This is the first time since joining Navy Fed that I've had any complaint whatsoever.

keekers · ‎11-27-2024

I don't care; doesn't seem to be any better or worse to me.

SPChaser · ‎12-11-2024

Does anyone notice that the FICO scoring is no longer available now on the app? I see that they, as with the site, have transitioned to that credit monitoring section.

“Play the game, but don't believe in it“

SilentTraveler · ‎12-11-2024

Yes. I recently obtained my first credit card with NFCU. I read on here that they provided a FICO score. I went looking for it and was disappointed to see only a VS 3.0 score.

And regarding the app, today they pushed out 7.1.1 for iOS. Most of today the app wouldn't load. When I finally got into the app a lot of amounts are missing and not loading. The one area I checked was my credit card. It was showing a balance, but $0 available. I thought it was only the app, but the website is showing the same: a balance on the account, but $0 of the credit line is available.

KatzNDawgs · ‎12-11-2024

@SPChaser wrote:
Does anyone notice that the FICO scoring is no longer available now on the app? I see that they, as with the site, have transitioned to that credit monitoring section.

Yes, can't access the actual FICO score anymore (just VS3) since the app redesign. Sad

SPChaser · ‎12-16-2024

Yeah, this sucks!

“Play the game, but don't believe in it“