bank account denial

[expatCanuck]

Hmmm.

I was just denied a checking account by Citizens Bank.  Was responding to an email offer.  I had been a customer in New England for over a decade.  Accounts, mortgages, HELOC, and a credit card card which I still have.

I'm 3/12 for credit cards, but no truly new bank accounts for 3-4 years (tho' I did open a second checking account maybe 1.5 years ago with a bank I've done business with for 7+ years).

FICO 8's in the 798-829 range; no derogs. 

Any recommendations as to systems that I should check beyond the main bureaus? 

[expatCanuck]

Aaaand ... the answer is:

I keep my bureaus in a state of deep freeze.

If I unfreeze CB's bureau of choice, CB will reprocess.

D'oh!!

[FinStar]

I suppose you answered your own question 💀

[SouthJamaica]

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@expatCanuck wrote:

Hmmm.

I was just denied a checking account by Citizens Bank.  Was responding to an email offer.  I had been a customer in New England for over a decade.  Accounts, mortgages, HELOC, and a credit card card which I still have.

I'm 3/12 for credit cards, but no truly new bank accounts for 3-4 years (tho' I did open a second checking account maybe 1.5 years ago with a bank I've done business with for 7+ years).

FICO 8's in the 798-829 range; no derogs. 

Any recommendations as to systems that I should check beyond the main bureaus? 

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Don't they have to give you an adverse action letter, which will spell out what they pulled? It was probably Chex Systems.  You need to find out what caused this.

[expatCanuck]

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@SouthJamaica wrote:

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@expatCanuck wrote:

Hmmm.

I was just denied a checking account by Citizens Bank.  Was responding to an email offer.  I had been a customer in New England for over a decade.  Accounts, mortgages, HELOC, and a credit card card which I still have.

I'm 3/12 for credit cards, but no truly new bank accounts for 3-4 years (tho' I did open a second checking account maybe 1.5 years ago with a bank I've done business with for 7+ years).

FICO 8's in the 798-829 range; no derogs. 

Any recommendations as to systems that I should check beyond the main bureaus? 

---

Don't they have to give you an adverse action letter, which will spell out what they pulled? It was probably Chex Systems.  You need to find out what caused this.

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The phone rep advised me to unfreeze EQ.

[SouthJamaica]

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@expatCanuck wrote:

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@SouthJamaica wrote:

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@expatCanuck wrote:

Hmmm.

I was just denied a checking account by Citizens Bank.  Was responding to an email offer.  I had been a customer in New England for over a decade.  Accounts, mortgages, HELOC, and a credit card card which I still have.

I'm 3/12 for credit cards, but no truly new bank accounts for 3-4 years (tho' I did open a second checking account maybe 1.5 years ago with a bank I've done business with for 7+ years).

FICO 8's in the 798-829 range; no derogs. 

Any recommendations as to systems that I should check beyond the main bureaus? 

---

Don't they have to give you an adverse action letter, which will spell out what they pulled? It was probably Chex Systems.  You need to find out what caused this.

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The phone rep advised me to unfreeze EQ.

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Seems odd that they would pull a credit report in connection with an application for a checking account.

[expatCanuck]

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@SouthJamaica wrote:

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@expatCanuck wrote:

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@SouthJamaica wrote:

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@expatCanuck wrote:

Hmmm.

I was just denied a checking account by Citizens Bank.  Was responding to an email offer.  I had been a customer in New England for over a decade.  Accounts, mortgages, HELOC, and a credit card card which I still have.

I'm 3/12 for credit cards, but no truly new bank accounts for 3-4 years (tho' I did open a second checking account maybe 1.5 years ago with a bank I've done business with for 7+ years).

FICO 8's in the 798-829 range; no derogs. 

Any recommendations as to systems that I should check beyond the main bureaus? 

---

Don't they have to give you an adverse action letter, which will spell out what they pulled? It was probably Chex Systems.  You need to find out what caused this.

---

The phone rep advised me to unfreeze EQ.

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Seems odd that they would pull a credit report in connection with an application for a checking account.

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Doesn't appear to have been a hard pull -- no ping from any card or bureau that a hard pull had occurred.  And the app form stated 'no impact to your credit score'.

[SouthJamaica]

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@expatCanuck wrote:

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@SouthJamaica wrote:

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@expatCanuck wrote:

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@SouthJamaica wrote:

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@expatCanuck wrote:

Hmmm.

I was just denied a checking account by Citizens Bank.  Was responding to an email offer.  I had been a customer in New England for over a decade.  Accounts, mortgages, HELOC, and a credit card card which I still have.

I'm 3/12 for credit cards, but no truly new bank accounts for 3-4 years (tho' I did open a second checking account maybe 1.5 years ago with a bank I've done business with for 7+ years).

FICO 8's in the 798-829 range; no derogs. 

Any recommendations as to systems that I should check beyond the main bureaus? 

---

Don't they have to give you an adverse action letter, which will spell out what they pulled? It was probably Chex Systems.  You need to find out what caused this.

---

The phone rep advised me to unfreeze EQ.

---

Seems odd that they would pull a credit report in connection with an application for a checking account.

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Doesn't appear to have been a hard pull -- no ping from any card or bureau that a hard pull had occurred.  And the app form stated 'no impact to your credit score'.

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Maybe it's a soft pull they use for "identification" questions.

[expatCanuck]

Unfortunate that the application process couldn't take into account the CB credit card that I've had for about a dozen years.

[MarkintheHV]

I had the same thing happen with Bank of America while applying for checking and savings accounts.  Stumped me for awhile, then I realized all my reports were frozen.  I thawed them out, and applied again, and was approved for both.  I never went back to see what they pulled, but, whichever one it was, it was a soft.