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expatCanuck
Super Contributor

bank account denial

Hmmm.

 

I was just denied a checking account by Citizens Bank.  Was responding to an email offer.  I had been a customer in New England for over a decade.  Accounts, mortgages, HELOC, and a credit card card which I still have.

 

I'm 3/12 for credit cards, but no truly new bank accounts for 3-4 years (tho' I did open a second checking account maybe 1.5 years ago with a bank I've done business with for 7+ years).

 

FICO 8's in the 798-829 range; no derogs. 

 

Any recommendations as to systems that I should check beyond the main bureaus? 


2025 Goal: save 3 months' net income

Starting FICO8: 666 (give or take a FICO)
[ Last INQ 12-Feb-2024 ]
EQ8502 INQ (Auto, Mort)7y4m
EX8506 INQ (2 CC, 2 mort, 2 auto)7y
TU8501 INQ (CC)6y8m
3/241/12AoYA 10m | AoOA 24y2m~1%

Yeah, FICO 9 is 850 as well. Smiley Happy
Message 1 of 13
12 REPLIES 12
expatCanuck
Super Contributor

Re: bank account denial

Aaaand ... the answer is:

I keep my bureaus in a state of deep freeze.

 

If I unfreeze CB's bureau of choice, CB will reprocess.

 

D'oh!!


2025 Goal: save 3 months' net income

Starting FICO8: 666 (give or take a FICO)
[ Last INQ 12-Feb-2024 ]
EQ8502 INQ (Auto, Mort)7y4m
EX8506 INQ (2 CC, 2 mort, 2 auto)7y
TU8501 INQ (CC)6y8m
3/241/12AoYA 10m | AoOA 24y2m~1%

Yeah, FICO 9 is 850 as well. Smiley Happy
Message 2 of 13
FinStar
Moderator Emeritus

Re: bank account denial

Not Saying A Word.jpg

 

I suppose you answered your own question 💀

Message 3 of 13
SouthJamaica
Mega Contributor

Re: bank account denial


@expatCanuck wrote:

Hmmm.

 

I was just denied a checking account by Citizens Bank.  Was responding to an email offer.  I had been a customer in New England for over a decade.  Accounts, mortgages, HELOC, and a credit card card which I still have.

 

I'm 3/12 for credit cards, but no truly new bank accounts for 3-4 years (tho' I did open a second checking account maybe 1.5 years ago with a bank I've done business with for 7+ years).

 

FICO 8's in the 798-829 range; no derogs. 

 

Any recommendations as to systems that I should check beyond the main bureaus? 


Don't they have to give you an adverse action letter, which will spell out what they pulled? It was probably Chex Systems.  You need to find out what caused this.


Total revolving limits 569520 (505320 reporting) FICO 8: EQ 689 TU 684 EX 682




Message 4 of 13
expatCanuck
Super Contributor

Re: bank account denial


@SouthJamaica wrote:

@expatCanuck wrote:

Hmmm.

 

I was just denied a checking account by Citizens Bank.  Was responding to an email offer.  I had been a customer in New England for over a decade.  Accounts, mortgages, HELOC, and a credit card card which I still have.

 

I'm 3/12 for credit cards, but no truly new bank accounts for 3-4 years (tho' I did open a second checking account maybe 1.5 years ago with a bank I've done business with for 7+ years).

 

FICO 8's in the 798-829 range; no derogs. 

 

Any recommendations as to systems that I should check beyond the main bureaus? 


Don't they have to give you an adverse action letter, which will spell out what they pulled? It was probably Chex Systems.  You need to find out what caused this.


The phone rep advised me to unfreeze EQ.


2025 Goal: save 3 months' net income

Starting FICO8: 666 (give or take a FICO)
[ Last INQ 12-Feb-2024 ]
EQ8502 INQ (Auto, Mort)7y4m
EX8506 INQ (2 CC, 2 mort, 2 auto)7y
TU8501 INQ (CC)6y8m
3/241/12AoYA 10m | AoOA 24y2m~1%

Yeah, FICO 9 is 850 as well. Smiley Happy
Message 5 of 13
SouthJamaica
Mega Contributor

Re: bank account denial


@expatCanuck wrote:

@SouthJamaica wrote:

@expatCanuck wrote:

Hmmm.

 

I was just denied a checking account by Citizens Bank.  Was responding to an email offer.  I had been a customer in New England for over a decade.  Accounts, mortgages, HELOC, and a credit card card which I still have.

 

I'm 3/12 for credit cards, but no truly new bank accounts for 3-4 years (tho' I did open a second checking account maybe 1.5 years ago with a bank I've done business with for 7+ years).

 

FICO 8's in the 798-829 range; no derogs. 

 

Any recommendations as to systems that I should check beyond the main bureaus? 


Don't they have to give you an adverse action letter, which will spell out what they pulled? It was probably Chex Systems.  You need to find out what caused this.


The phone rep advised me to unfreeze EQ.


Seems odd that they would pull a credit report in connection with an application for a checking account.


Total revolving limits 569520 (505320 reporting) FICO 8: EQ 689 TU 684 EX 682




Message 6 of 13
expatCanuck
Super Contributor

Re: bank account denial


@SouthJamaica wrote:

@expatCanuck wrote:

@SouthJamaica wrote:

@expatCanuck wrote:

Hmmm.

 

I was just denied a checking account by Citizens Bank.  Was responding to an email offer.  I had been a customer in New England for over a decade.  Accounts, mortgages, HELOC, and a credit card card which I still have.

 

I'm 3/12 for credit cards, but no truly new bank accounts for 3-4 years (tho' I did open a second checking account maybe 1.5 years ago with a bank I've done business with for 7+ years).

 

FICO 8's in the 798-829 range; no derogs. 

 

Any recommendations as to systems that I should check beyond the main bureaus? 


Don't they have to give you an adverse action letter, which will spell out what they pulled? It was probably Chex Systems.  You need to find out what caused this.


The phone rep advised me to unfreeze EQ.


Seems odd that they would pull a credit report in connection with an application for a checking account.


Doesn't appear to have been a hard pull -- no ping from any card or bureau that a hard pull had occurred.  And the app form stated 'no impact to your credit score'.


2025 Goal: save 3 months' net income

Starting FICO8: 666 (give or take a FICO)
[ Last INQ 12-Feb-2024 ]
EQ8502 INQ (Auto, Mort)7y4m
EX8506 INQ (2 CC, 2 mort, 2 auto)7y
TU8501 INQ (CC)6y8m
3/241/12AoYA 10m | AoOA 24y2m~1%

Yeah, FICO 9 is 850 as well. Smiley Happy
Message 7 of 13
SouthJamaica
Mega Contributor

Re: bank account denial


@expatCanuck wrote:

@SouthJamaica wrote:

@expatCanuck wrote:

@SouthJamaica wrote:

@expatCanuck wrote:

Hmmm.

 

I was just denied a checking account by Citizens Bank.  Was responding to an email offer.  I had been a customer in New England for over a decade.  Accounts, mortgages, HELOC, and a credit card card which I still have.

 

I'm 3/12 for credit cards, but no truly new bank accounts for 3-4 years (tho' I did open a second checking account maybe 1.5 years ago with a bank I've done business with for 7+ years).

 

FICO 8's in the 798-829 range; no derogs. 

 

Any recommendations as to systems that I should check beyond the main bureaus? 


Don't they have to give you an adverse action letter, which will spell out what they pulled? It was probably Chex Systems.  You need to find out what caused this.


The phone rep advised me to unfreeze EQ.


Seems odd that they would pull a credit report in connection with an application for a checking account.


Doesn't appear to have been a hard pull -- no ping from any card or bureau that a hard pull had occurred.  And the app form stated 'no impact to your credit score'.


Maybe it's a soft pull they use for "identification" questions.


Total revolving limits 569520 (505320 reporting) FICO 8: EQ 689 TU 684 EX 682




Message 8 of 13
expatCanuck
Super Contributor

Re: bank account denial

Unfortunate that the application process couldn't take into account the CB credit card that I've had for about a dozen years.


2025 Goal: save 3 months' net income

Starting FICO8: 666 (give or take a FICO)
[ Last INQ 12-Feb-2024 ]
EQ8502 INQ (Auto, Mort)7y4m
EX8506 INQ (2 CC, 2 mort, 2 auto)7y
TU8501 INQ (CC)6y8m
3/241/12AoYA 10m | AoOA 24y2m~1%

Yeah, FICO 9 is 850 as well. Smiley Happy
Message 9 of 13
MarkintheHV
Frequent Contributor

Re: bank account denial

I had the same thing happen with Bank of America while applying for checking and savings accounts.  Stumped me for awhile, then I realized all my reports were frozen.  I thawed them out, and applied again, and was approved for both.  I never went back to see what they pulled, but, whichever one it was, it was a soft.

Active Cards In My Wallet: AmEx BCP - $70k | AmEx Delta Reserve Biz - 13k | NFCU Flagship Visa - 80k
Inactive Cards Sock drawered: Citi AA World MC - $20.5k | Discover IT - $10k | Citi CCR - $43,500


Message 10 of 13
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